Senior AR Specialist - Impactful Collections & Process Lead

Northland Capital Equipment Finance; Saint Cloud (MN); Híbrido; USD 70.000 - 95.000; Jornada completa

Descripción del empleo

Northland Capital is an equipment lease and finance company with active leases and loans throughout the country. As a faith-and family-based organization, we believe our success starts with our people. We value fun, integrity, teamwork, and a commitment to doing what's right for our customers and one another. Our collaborative culture encourages employees to grow professionally, build meaningful relationships, and make a lasting impact. If you're looking for an opportunity to contribute to a team that values both performance and people, we'd love to hear from you.

We are seeking a detail-oriented and customer-focused Senior Accounts Receivable Specialist to join our Portfolio team. This role is responsible for managing customer accounts, ensuring timely collection of payments, resolving account discrepancies, and supporting overall portfolio performance. The Senior AR Specialist serves as a resource to team members, assists with process improvements, and works closely with customers and internal departments to deliver exceptional service.

The ideal candidate is highly organized, proactive, and able to balance strong customer relationships with effective collection practices.

Deadline to Apply: November 27 , 2026

This is a hybrid position based in St. Cloud, Minnesota, requiring regular in-office presence each week.

What You'll Do

• Manage and monitor an assigned portfolio of customer accounts.
• Manage complex collection matters, workout strategies, and litigation activities.
• Contact customers regarding past-due balances and reconcile payment issues.
• Investigate and resolve billing discrepancies, unapplied payments, and account adjustments.
• Analyze accounts receivable aging reports and identify collection priorities.
• Partner with customers, sales, credit, syndication, and servicing teams to resolve account concerns.
• Maintain accurate account records and collection notes within company systems.
• Assist in developing and improving accounts receivable processes and procedures.
• Support month-end activities, reporting, and account reconciliations.
• Provide guidance, training, and support to less experienced team members.
• Identify trends and recommend solutions to improve collection performance and customer experience.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Perform other duties and special projects as assigned.

What We're Looking For

Required Qualifications

• Associate's degree in Accounting, Finance, Business, or related field; equivalent experience may be considered.
• 5+ years of accounts receivable, collections, customer service, or related experience.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office, particularly Excel.
• High attention to detail and accuracy.

Preferred Qualifications

• Experience in equipment finance, leasing, banking, or financial services.
• Experience with portfolio management or commercial customer accounts.
• Previous mentoring, training, or leadership experience.

Location: St. Cloud, MN

Status: Full-time

Compensation: $70,000 – $95,000 annually (based on experience and qualifications)

Incentives: Eligible for company profit-sharing tied to company and individual performance

Benefits: Medical, dental, vision and life insurance; PTO; 401(k) employer match; defined benefit plan; tuition reimbursement

Applicants must be authorized to work in the U.S. We are unable to sponsor visas at this time.