Senior Applied Value Engineer – CPG & Retail

EngineersOfAI; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Celonis is seeking a Senior Applied Value Engineer to solve business-critical problems for strategic customers in the CPG and Retail sector. You will partner with clients to understand objectives—from supply chain resilience to trade promotion optimization—and design innovative solutions that combine the Process Intelligence platform with AI and ML partners.

You will prototype these solutions, demonstrate ROI to executives, and lead implementation, adoption, and value realization to expand

Responsibilities

• AI Discovery & Solutioning: Understand customers' AI strategies and sector-specific challenges; translate requirements into innovative solutions.
• Pre- and Post-Sales Execution: Drive the full customer lifecycle from technical discovery to post-sale guidance for value realization.
• Hackathons & Prototyping: Rapidly build prototypes during customer hackathons addressing inventory routing and promotional alignment.
• Agentic Process Transformation: Shift to autonomous AI agents with Process Intelligence to ensure real ROI on deployments.
• Proof Projects: Architect and deliver Value-based projects with secure, scalable LLM/agent systems integrated with enterprise data.
• Domain & Industry Leadership: Serve as the technical SME for CPG and retail, expanding value across global brands and partners.

Job description

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

Role Description

As a Senior Applied Value Engineer, you will push the envelope in solving business-critical problems for strategic customers within our Consumer Packaged Goods (CPG) & Retail Vertical. You will partner with our most important clients to understand their unique objectives—from global supply chain resilience and trade promotion optimization to inventory shrink reduction and large-scale margin expansion programs. By combining the world’s leading Process Intelligence (PI) platform with technologies from top AI and ML partners (Microsoft, OpenAI, Databricks), you will build innovative solutions that drive measurable impact.

Using our PI platform, we feed operational context to AI, bridging ERP, WMS, POS, and e-commerce platforms so it understands our customers’ complex commercial realities. This enables CPG brands and retailers to industrialize AI and unlock real ROI at scale. You will prototype these solutions, demonstrate their value to CPG and retail executives, and ensure successful implementation, adoption, and value realization to expand our footprint across the global retail and consumer ecosystem.

Key Responsibilities

• AI Discovery & Solutioning: Understand customers' AI strategies and sector-specific challenges (e.g., demand forecasting, out-of-stock prevention, shelf placement, trade spend analytics). Find the best problem-solution fit and translate business requirements into innovative, needle-moving solutions.
• Pre- and Post-Sales Execution: Drive the full customer lifecycle. Lead technical discovery and capability demonstrations during pre-sales, and remain deeply involved post-sale to guide implementation and ensure agreed value and adoption thresholds are met.
• Hackathons & Prototyping: Leverage cutting-edge AI technologies to rapidly build creative prototypes during customer hackathons. Solve critical pain points specific to inventory routing, fulfillment, and promotional alignment with a proactive, "can-do" approach.
• Agentic Process Transformation: Shift customers from traditional, rule-based automation to autonomous AI agents empowered by Process Intelligence (e.g., autonomous inventory replenishment, intelligent deduction management), ensuring real ROI on AI deployments.
• Proof Projects: Architect and execute business-critical Proof-of-Value projects. Deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails, integrating seamlessly with enterprise retail data, identity protocols, and consumer data privacy frameworks.
• Domain & Industry Leadership: Serve as the primary technical subject matter expert for the CPG and retail sectors. Scale deep domain expertise across the organization to deliver high-value solutions for global brands, mega-retailers, and distribution partners.