Senior Applications Manager

Health & Human Services; North Carolina; On-site; USD 105,000 - 184,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid vacation and leave

Retirement plans

Job summary

North Carolina Department of Health and Human Services (DHHS) seeks an Applications Systems Manager II to lead multi-team IT efforts across county-wide software applications.

Role oversees SDLC from requirements through delivery, coordinating with business partners and state/federal stakeholders.

Qualifications

• Bachelor's degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and six years progressive experience including at least three years of experience in supervisory capacity.
• Associate degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and seven years progressive experience including at least three years of experience in supervisory capacity.
• An equivalent combination of education and experience.

Responsibilities

• Supervise people, manage conflicts, promote collaboration, and implement procedures strategically and tactically.
• Provide technical leadership in application design, development, and support for Web-based and low-code applications.
• Guide and estimate projects, analyze requirements, and apply SDLC methodologies.
• Collaborate with business owners across divisions to deliver solutions meeting business needs.

Skills

Supervisory experience

AWS Cloud

Java

Python

C#

Low-code platforms

Education

Bachelor's degree in CS/IT

Tools

Salesforce

PowerApps

React

Job description

Agency Dept of Health and Human Services Division SEC OFFICE - INFO TECH - NC FAST Job Classification Title Applications Systems Manager II (NS) Position Number 65014982 Grade DT12

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Application Systems Manager II will offer IT leadership to professional and technical staff across multiple teams, overseeing the planning, development, maintenance, and modification of software applications used by all 100 North Carolina counties. This role would be required to provide leadership for a large program such as Child welfare or manage multiple program engineering teams. This position also involves interactions with business partners, IT directors, other IT managers, and representatives from state agencies and the federal government. Working with teams, the role oversees all activities of the Software Development Life Cycle (SDLC), from requirements documentation through to solution delivery, including planning, design, development, and testing. Additionally, in coordination with the Service Management and Project Management Sections, this position handles the development, negotiation, mediation, conflict resolution, and performance management of vendor contracts.

Responsibilities

• Will be directly responsible to supervise people; manage conflicts, be advocate of working together mindset, develop and implement procedures strategically and tactically; manage details meticulously; manage time; get results; and think practically.
• Provides technical leadership in application design, development, and support for a diverse set of Web-based and/or low code applications.
• Provides guidance and expertise in estimating projects/Efforts, analyzing requirements in addition to applying software development life-cycle methods.
• Collaborate with business owners from the multiple divisions (DHB, DSS, and DAAS) and product owners to deliver solutions to business needs with effective outcomes.

Preferred Qualifications and Skills

• Proven practical experience in managing software applications teams, which include product management and strategy development of large-scale IT applications.
• 4 or more years in a supervisory management role; developing and implementing software applications; coordinate and oversee all technical evaluations, technical effort timelines and estimates.
• Experience with managing AWS Cloud based web applications.
• Hand‑on experience in web application development using programming languages like Java, Python or C# etc.
• Prior experience in managing low code platform (Like Salesforce, PowerApps) based applications.

Salary and Benefits

Salary Grade Range: $105,341.00 - $184,345.00 Recruitment Range: $105,341.00 - $149,000.00

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Employment Information

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds This Position Is Time-Limited This Position Is Required To Report Onsite In Raleigh, NC For Its Duties

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About the NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Minimum Education and Experience

Bachelor's degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and six years progressive experience including at least three years of experience in supervisory capacity OR Associate degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and seven years progressive experience including at least three years of experience in supervisory capacity OR An equivalent combination of education and experience.

Valuing Education and Experience

The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree.

Equal Employment Opportunity Statements

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.