Senior Application Support & Stability Lead

Citi

Irving (TX)

On-site

USD 96,000 - 145,000

Full time

47 hours ago

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Job summary

Citi in Irving, TX seeks an Applications Support Senior Analyst to provide technical and business support for Citi applications, ensuring stability and efficiency across environments. You will engage with traders and technology teams to prioritize fixes, document procedures, and contribute to release activities.

With 5–8 years in application support, you will analyze issues, coach junior members, and communicate complex topics clearly.

Qualifications

5-8 years experience in an Application Support role.
AI tools adoption, SRE, distributed platform, and/or mainframe platform support experience.
Experience on ETL tools, Vanguard, Big Data, Hadoop will be an added advantage.
Hands-on experience in UNIX, SQL, MongoDB, Openshift containerization required
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.

Responsibilities

Provides technical and business support for Citi Applications users, driving stability and efficiency.
Maintains application systems in daily operations after development.
Supports applications and operating environments ensuring stability and quality.
Performs start of day checks and regional handover.
Performs same day risk reconciliations.
Develops and maintains technical support documentation.