Senior Application Engineer – Complex Solutions & Quotes

Columbus McKinnon; United States; Remote; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Columbus McKinnon is seeking a Senior Application Specialist to evaluate customer requirements and provide technical quotations, proposal drawings, and product recommendations. You will serve as a senior technical resource for customers, channel partners, sales, customer service, and internal teams, leveraging extensive product knowledge to develop effective solutions.

You will independently manage complex opportunities, collaborate with cross-functional teams, and guide pricing and proposal

Qualifikationen

• Associate degree in Engineering Technology or related field or 5+ years of equivalent technical experience.
• 5+ years supporting technical products, application engineering, quotations, proposals, or related functions.
• Experience interpreting mechanical drawings and specifications.
• Experience with CAD software such as SolidWorks preferred.
• Experience creating technical quotations and proposals required.
• Experience supporting customized, engineered-to-order, or complex customer applications preferred.

Aufgaben

• Address and respond to sales opportunities by developing and delivering quotations, technical information, and proposal drawings for standard and complex customer applications.
• Evaluate customer requirements and assist Channel Partners and End Users in selecting the most appropriate product and solution for their application.
• Communicate and collaborate daily with internal and external customers via phone and email to clarify technical requirements, provide project updates, and develop effective application solutions.
• Provide advanced technical support and engineering product expertise to Customers, Account Managers, Customer Service, and other internal stakeholders.
• Contribute to department workflow management and customer responsiveness by accurately logging quotations, managing priorities, and maintaining timely follow-up on opportunities.
• Manage large, complex, or specialized opportunities by collaborating with planning, sales, end users, customers, customer service, engineering, and production to ensure accurate and timely project execution.
• Follow up on completed quotations as required to support sales efforts, improve quote conversion rates, and drive revenue growth.
• Determine and set pricing for specialized products in accordance with corporate guidelines and established pricing practices.
• Support customer service activities as needed, including resolving technical product and application inquiries.
• Conceptualize, develop, and price custom projects and proposals to deliver intelligent motion solutions. Modify drawings or coordinate with engineering to create and revise drawings as required.
• Consult with customers to gather and evaluate technical requirements, application parameters, and design preferences to develop effective solutions.
• Provide customers and distributors with application guidance and technical consultation through phone and email communications, including pre-sale recommendations and occasional aftermarket support.
• Develop and provide engineering with detailed scopes of work and technical requirements upon customer approval of proposals.
• Maintain accurate records and archive completed proposals and supporting documentation for future reference.
• Evaluate incoming quote requests and prioritize work based on customer requirements, project complexity, business impact, and requested delivery timelines.
• Perform other related duties as assigned.

Kenntnisse

Reading drawings

Mechanical systems

ERP/CRM (Salesforce)

MS Office

CAD software

Problem solving

Communication

Attention to detail

Ausbildung

Associate degree in Engineering Technology or related field

Tools

SolidWorks

Jobbeschreibung

Columbus McKinnon is seeking a Senior Application Specialist to evaluate customer requirements and provide technical quotations, proposal drawings, and product recommendations. You will serve as a senior technical resource for customers, channel partners, sales, customer service, and internal teams, leveraging extensive product knowledge to develop effective solutions.

You will independently manage complex opportunities, collaborate with cross-functional teams, and guide pricing and proposal