Senior Application Consultant Operations

Synergy Resources, LLC; United States; Remote; USD 100,000 - 125,000; Full time

Job summary

WM Synergy is seeking a Senior Application Consultant Operations to engage directly with clients and improve business efficiency through technology. The ideal candidate will possess expertise in ERP implementation and customer relations, driving impactful solutions in a dynamic environment. This full-time position offers substantial career growth and competitive compensation, with responsibilities encompassing software training, troubleshooting, and collaboration across multiple teams.

Benefits

Growth and Development Opportunities

Competitive Compensation and Benefits

Work-Life Balance

Dynamic and Innovative Environment

Qualifications

• 5-10 years of management-level experience in manufacturing preferred.
• 1-3 years of hands-on experience with Visual Manufacturing preferred.
• 2-4 years’ experience implementing and maintaining software in a manufacturing environment beneficial.

Responsibilities

• Translate business requirements into solutions.
• Collaborate with teams to implement Visual and other products.
• Support and troubleshoot customer issues related to Visual and other products.

Skills

ERP Implementation

Troubleshooting

Analytical Problem-Solving

Communication

Collaboration

Presentation Skills

Organizational Skills

Education

Bachelor’s degree in engineering or business

Certifications in Project Management

Certifications in Supply Chain Management

Certifications in Lean and Six Sigma

Tools

SQL

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Video Conferencing Software

Job description

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Accepting applications until: July 9, 2025 at 11:59 PM EST

Location: Anywhere in the United States, TX 00000

Pay Rate: $100,000.00 - $125,000.00 Annually

Department: VBU

Job Status: Full-Time

Hour Per Week: 40

Status: Accepting Applications

Position Description

Job Summary

This is a customer facing position reporting directly to the Application Services Director. As a Senior Applications consultant you’ll have the opportunity to use and expand the skills developed through your education and professional experience. You’ll work in dynamic teams with other high-energy professionals to help our customers transform their businesses. You should have a passion for manufacturing, technology, and an interest in solving real business problems.

You will have direct responsibility for supporting our customers business needs that include, but are not limited to software implementation, training and/or optimization of Visual Manufacturing. In this position, you will work with our customers to help improve key performance measurements while making recommendations on products, services, and techniques, as well as helping to identify opportunities for efficiency gains through process improvement and automation to help improve their overall business performance.

Responsibilites

• Translate business requirements into solutions.
• Collaborate with internal and external teams to implement Visual and other products.
• Support and troubleshoot customer issues related to Visual and other products.
• Work on multiple projects both internally and externally
• Plan and execute assigned tasks.
• Extend engagements where possible.
• Drive efforts to significantly improve the performance of customers processes.
• Support company policies and strategic plans
• Deliver assigned work and achieve your weekly billing goals.
  
  

Knowledge And Skills

• Knowledge and experience with the implementation of ERP is required.
• ERP knowledge of the quote to cash process is beneficial.
• Familiarity with SQL and SQL Reporting tools is beneficial.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Proficiency with video conferencing software like Microsoft Team, GoTo Meeting, or Zoom
• Strong presentation, training, and public speaking skills
• Excellent communication, collaboration, and interpersonal skills.
• Strong organizational skills and ability to multi-task
• Troubleshooting and analytical problem-solving skills
• Ability to thrive in a fast-paced environment.
• Influence clients to reach consensus around common goals.
• Train and provide consultant to client with varying skill sets.
  
  

Education, Experience

• Bachelor’s degree in engineering or business from an accredited university preferred.
• Certifications in Project Management, Supply Chain Management, Lean, and Six Sigma preferred.
• 5 -10 years Management-level experience in manufacturing preferred
• 1-3 years of direct hands-on experience with Visual Manufacturing preferred.
• 2-4 years’ experience implementing and maintaining software in a manufacturing environment beneficial.
• Prior consulting experience a plus
  
  

Requirements

• Ability to travel up to 50-60%, within the USA.
• Must be legally eligible to work in the USA on a permanent basis without sponsorship.
  
  

Why Work at WM Synergy?

• Dynamic and Innovative Environment
• Growth and Development Opportunities
• Impactful Work
• Collaborative Team
• Cutting-Edge Technology
• Competitive Compensation and Benefits
• Work-Life Balance
• Diversity and Inclusion
• Positive Company Culture
  
  

WM Synergy is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Business Consulting and Services

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