Senior Application Analyst & Project Lead

altafiber; Cincinnati (OH); On-site; USD 95,000 - 125,000; Full time

Job summary

altafiber in Cincinnati, OH seeks an experienced IT Applications Analyst/Administrator to support and administer business applications and operations systems across domains such as Customer Care, Provisioning, Billing, and Payroll. You will ensure data integrity, system performance, and timely delivery of enhancements.

With 7–8 years in Information Systems and a Bachelor's degree, you will guide development, manage critical projects, and drive process improvements to meet customer expectations

Qualifications

• Bachelor's degree in Information Systems or Computer Science or equivalent.
• Experience with information systems development life cycle.
• Ability to translate user needs into system requirements.

Responsibilities

• Support and administer one or more business apps and operations systems.
• Ensure operational performance, data integrity, and alignment with business needs.
• Identify plans for enhancements as business needs evolve.
• Manage high-risk projects, on-time delivery within budget and quality standards.
• Implement process improvements for organizational benefit.
• Provide requirements, design, testing, and user training as needed, and support issue resolution.
• Analyze components to ensure screens, databases, and reports function correctly and efficiently.
• Utilize development tools/languages to perform system enhancements and generate reports.

Skills

Analytical skills

Project management

Testing skills

Teamwork

Written & verbal communication

Vendor management

Hardware/Software knowledge

Education

Bachelor's degree in Information Systems or Computer Science

Job description

altafiber in Cincinnati, OH seeks an experienced IT Applications Analyst/Administrator to support and administer business applications and operations systems across domains such as Customer Care, Provisioning, Billing, and Payroll. You will ensure data integrity, system performance, and timely delivery of enhancements.

With 7–8 years in Information Systems and a Bachelor's degree, you will guide development, manage critical projects, and drive process improvements to meet customer expectations