Senior Application Analyst

Allied Solutions, LLC; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Life and disability coverage

401(k) match

Paid time off

Job summary

Allied Solutions, LLC is seeking a Sr. Application Analyst to coordinate releases, support users, and ensure alignment with strategic objectives defined by Application Management leadership. You will collaborate with internal and external users to meet client goals using technology.

Key duties include system administration, security and data integrity, release support, and ongoing training and analytics dashboard work to promote adoption and strong customer satisfaction.

Qualifications

• High school diploma or GED and a bachelor’s degree preferred.
• 3–4 years of relevant work experience required.
• Aptitude to learn and navigate multiple system applications.
• Project-management skills and client-facing presentation abilities.
• Strong written, oral, interpersonal and listening skills.

Responsibilities

• System and Client Administration with user support and training.
• User security and data integrity management and guidance.
• Application release support, task tracking, and testing plans.
• Ongoing technical support and training for internal and external users.
• Data analytics and dashboard support for management teams.

Skills

Project management

Client-facing presentations

Communication skills

Training others

Education

Bachelor’s degree in technology management or similar

High school diploma or GED

Tools

Microsoft Office

Job description

Coordinates and supports the SLDC by coordinating releases, understanding the priority, and ensuring the cross functional team is focusing on work that aligns with the strategy and objectives created by the Application Management leadership. Collaborate with internal and external users to ensure business units and external clients meet their objectives using technology.

Job Duties and Responsibilities: Key Responsibility #1: System and Client Administration Leads user support by providing some work direction and training for team members and working with users who are defined as more complex, larger in size, high impact, or visibility on multiple applications by working with Bus Tech management to understand the team’s goals and service level expectations. This is accomplished by working with the team or directly interacting with internal and external users to provide support for implementations, training, and tier-two-level support. Resulting in the creation of reporting and metrics used by Business Technology, user adoption, successful system use, and best-in-class customer service.

Key Responsibility #2: User Security and Data Integrity Security

Responsible for providing application customization and user rights using admin level access rights assigned to this level due to ability to work effectively with IT and use these access rights within the parameters of IT best practices. Data Integrity: Responsible for ensuring data integrity using an in-depth knowledge of the applications, enterprise data, and the potential for changes to applications or data to impact at a larger scale and advise users accordingly or prevent the change. Resulting in application users who are confident of the ongoing accuracy and integrity of the application which will in turn promote user adoption.

Key Responsibility #3: Application Release support

The Sr. Application Analyst should exhibit the ability to understand the overall release project, aim, and goals and work to effectively deliver on them. Sr. Application Analyst creates and manages task lists and tracking throughout the application life cycle. Creating and maintaining requests and business rules, completing tasks as assigned, creation and execution of test plans, organizing tasks for assignment to other team members and outside resources, understanding and prioritizing issues that arise during releases and to document and elevate as needed. The Sr. Application Analyst works with Business Technology Management and/or the Project Manager to complete the work needed to deliver project goals in a timely manner and on budget. These functions are performed to ensure that release cycles run efficiently, business areas receive needed solutions, and users are minimally impacted.

Key Responsibility #4: Ongoing Technical Support and Training

Provide tier-two level support for user reported issues. Review previous support requests to find system enhancements that can prevent common user errors or issues. Keep up to date on new functionality and knowledge released through applications and other resources. Provide support to team members in training or at a more junior level. Sr Application Analyst will identify and organize plans to ensure best practices are applied in the delivery and maintenance of training for Business Technology supported applications. Working with resources such as Allied Marketing, SEO, Walk Me, and the BRMs, and Product Managers The Sr. Application Analyst will create training materials and work with the Business Technology team to build competencies in training for internal and external clients. Sr. Application Analyst should be able to identify prevalent user issues and make recommendations regarding training programs to address these issues. Resulting in training plans, training sessions, and materials that meet the standards set by Business Technology. Ensures user adoption, customer satisfaction, and optimal system use.

Key Responsibility #5: Data Analytics and Dashboard support – Other duties as Assigned

Sr. Application Analyst should have knowledge of enterprise data and reporting needs to consult with business areas and provide reports and dashboards and aid business areas on data analysis. Ability to create dashboards using dashboard applications. Resulting in support for corporate need for data, data analysis and business intelligence for all management and Sr. Management teams.

Qualifications (Education, Experience, Certifications & KSA): High school diploma or GED required; bachelor’s degree (in technology management or similar area) preferred. Minimum of 3-4 years of work-related experience required. Aptitude to learn and navigate multiple system applications Project-management Skills Proven client-facing presentation skills (virtual, phone, and in person) Knowledge of financial services products and service, a plus Strong organizational skills to prioritize and coordinate multiple client implementations Excellent written, oral, interpersonal, and listening skills essential Strong documentation skills. Ability to troubleshoot problems and/or issues; Strong ability to deal with problems involving several variables in non-standardized situations Ability to prioritize and manage multiple clients and issues effectively Ability to effectively and professionally present information and ideas in user-friendly, non-technical language in one-on-one and small-group situations to project teams, stakeholders, external partners or clients, and other employees of the organization. Above-average computer skills, including Microsoft Office products. Ability to train internal and external clients on the technology solutions Ability to deal with ambiguity and derive the optimum business result Ability to work independently or as part of a team Self-starter interested and motivated to learn and continuously improve The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include:

• medical, dental and vision insurance coverage
• 100% company-paid life and disability coverage
• 401k options with company match
• three weeks PTO by the end of the first year and much more.

Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels.

Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To view our privacy statement click here To view our terms and conditions click here

If you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities.

Allied Solutions uses technology-enabled products and services to meet the insurance, lending and marketing needs of more than 6,000 financial institutions across North America. Headquartered in Carmel, Indiana, Allied Solutions maintains several offices across the country and is a wholly owned and independently operated subsidiary of Securian Financial Group.

Our success is driven by our people and guided by our Blue Culture values: Innovation, Mindfulness, Passion, Achievement, Community and Teamwork.

We are committed to fostering a collaborative and respectful workplace where new ideas are encouraged, accomplishments are celebrated, and every team member is empowered to make a meaningful impact.

Whether serving our clients, supporting our communities or working together to solve complex challenges, we strive to create an environment where employees can thrive and build rewarding careers.

Allied Solutions’ commitment to its employees, clients and communities has earned national and industry recognition, including being named one of Newsweek’s America’s Greatest Places in Financial Services in 2026, receiving BenchmarkPortal’s Center of Excellence designation in 2025 and earning the United Way of Central Indiana’s Spirit United Award in 2022.

Thank you for your interest in Allied Solutions. Once you have created a Candidate Home account, feel free to create a job alert to stay up to date on opportunities at Allied Solutions. We also recommend that you periodically check on our job postings and apply directly for positions that interest you. Allied Solutions roles are listed with Job Category beginning with ALD.