Senior Appliance Service Technician

Superior Home Services, Inc.; Indiana (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle

Health, dental, and optical plans

Paid time off

Flexible scheduling

Tool purchase program

401(k)

Work remotely

Job summary

Superior Home Services, Inc. is seeking a Senior Appliance Service Technician to join our in-home residential team across Michigan's lower peninsula. You will travel to customer residences, diagnose issues, and perform repairs with a focus on quality and customer satisfaction.

Ideal candidates have at least 2 years of appliance repair experience, a clean driving record, and the ability to work independently in a fast-paced environment. EPA 608 Type 1 is preferred; a company vehicle is provided.

Qualifications

• At least 2 years' experience in appliance repair.
• Ability to deliver outstanding customer service and to meet goals.
• Good driving record.
• EPA Section 608, Type 1 Certification preferred.

Responsibilities

• Travel between customer's residences within designated service area in company vehicle.
• Use tools to troubleshoot and repair residential appliances.
• Research, request, and check in parts and materials.
• Complete work orders on company issued mobile device.
• Provide excellent customer service by answering customer questions and recommending service.
• Provide technical support to a designated team of technicians.
• Complete specialized and complex repairs within designated service area.
• Assist in training newly hired technicians within designated service area.
• Performing other tasks as assigned by supervisor.

Skills

Customer service

Troubleshooting

Appliance repair

Driving

Job description

join our team

At Superior Home Services, we've re-imagined the way home service is delivered. Our innovative business model, advanced technology, and commitment to hiring only the best allows us to provide both exceptional customer service and a superior work environment.

Our team includes some of the most motivated and talented people in the industry. We hope you'll consider joining us!

Join Our Team

Senior Appliance Service Technician

Superior Home Services, Inc. offers in-home residential services throughout Michigan's lower peninsula. We are actively looking for Appliance Repair Technicians in various locations.

This position is right for you if you are organized, responsible, self-motivated, and enjoy working in a fast-paced environment. Candidates should be mechanically inclined and possess excellent problem-solving skills.

Responsibilities Include

• Travel between customer's residences within designated service area in company vehicle.
• Use tools to accurately troubleshoot and repair residential appliances.
• Research, request, and check in parts and materials.
• Complete work orders on company issued mobile device.
• Provide excellent customer service by answering customer questions and recommending service.
• Provide technical support to a designated team of technicians.
• Complete specialized and complex repairs within designated service area.
• Assist in training newly hired technicians within designated service area.
• Performing other tasks as assigned by supervisor.

Job Qualifications

• Ability to deliver outstanding customer service and to consistently meet goals.
• Ability to train, coach, and support service technicians.
• At least 2 years' experience in appliance repair.
• Good driving record.
• EPA Section 608, Type 1 Certification preferred.
• Proven ability to complete appliance repairs with minimal assistance.
• Positive attitude and friendly disposition.

Benefits

• Company vehicle.
• Health, dental, and optical plans.
• Paid time off.
• Flexible scheduling.
• Tool purchase program
• 401(k)
• Work remotely.

Business Hours

Mon-Fri: 8AM - 8PM

Sat: 8AM - 5PM

Sun: Closed

CONTACT

[phone]

[e-mail]