Senior API Onboarding & Implementation Lead

JPMorgan Chase & Co.; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an API Associate in Plano to join the Client Technical Onboarding team. You will help implement treasury and cash management APIs, coordinating with Sales, Consulting, and Product teams to ensure smooth onboarding for top-tier clients.

The role emphasizes hands-on API work, documentation, and client-facing activities, with opportunities to grow into senior responsibilities as you master treasury solutions and API space.

Qualifications

• Strong passion for delivering exceptional client experiences in a fast-paced environment.
• Proficiency in technical project management for complex treasury implementations.
• Excellent communication, collaboration, and policy adherence to meet SLAs.
• Experience with collaboration tools like WebEx and Zoom.
• Knowledge of payments/receivables processes; ERP/integration experience.
• Technical consulting or business analysis skills in API space; MS Office documentation.

Responsibilities

• Participate in new hire training to understand onboarding processes and tools.
• Engage with senior leaders to align with vision and strategy.
• Build relationships with partners through regular calls to review active implementations.
• Develop expertise in API solutions and support clients with file mapping exercises.
• Utilize IT banking tools and gain experience through shadowing knowledgeable peers.
• Own the client’s technical onboarding experience, representing us as the client-facing technical contact.
• Provide consultative advice on technical aspects of treasury solutions, including RFP responses and client presentations.
• Translate business requirements into detailed technical specifications for treasury services.
• Document scope, meeting agendas, minutes, and project plans using MS Office tools.
• Use workflow tools for status updates and document repository management.
• Establish timelines and dependencies to exceed client and partner expectations.

Skills

Technical project management

Client-facing communication

MS Office Suite

WebEx/Zoom

JSON

Postman/Bruno Tools

ERP/integration/API space

Documentation skills

Education

BA/BS degree

Tools

MS Office Suite

Job description

JPMorgan Chase & Co. is seeking an API Associate in Plano to join the Client Technical Onboarding team. You will help implement treasury and cash management APIs, coordinating with Sales, Consulting, and Product teams to ensure smooth onboarding for top-tier clients.

The role emphasizes hands-on API work, documentation, and client-facing activities, with opportunities to grow into senior responsibilities as you master treasury solutions and API space.