Senior Apartment Leasing Advisor

TMG Property Management Services NW; Kennewick (WA); On-site; USD 33,062 - 35,817; Full time

Job summary

A premier property management company in Kennewick is seeking a Senior Leasing Advisor to deliver exceptional resident experiences in a lifestyle-focused community. This role goes beyond traditional leasing; it emphasizes sales leadership and hospitality execution within the resort environment. The ideal candidate has 2 to 4 years of relevant experience, proven closing skills, and excels in communication. Join a team that is redefining apartment living in the Tri-Cities and leads with a customer-first approach.

Qualifications

• 2 to 4 years of relevant experience in leasing or hospitality.
• Proven ability to close sales effectively.
• Strong communication skills and professional presentation.

Responsibilities

• Conduct engaging tours showcasing amenities and value.
• Utilize consultative selling techniques to assist prospects.
• Manage high-priority leads for maximum conversion.
• Facilitate leasing process with professionalism and clarity.
• Support move-in experiences to ensure resident satisfaction.
• Serve as an escalation point for resident issues.

Skills

Residential leasing experience

Hospitality sales experience

Customer service skills

Excellent communication

Organizational skills

Detail-oriented

Job description

Title: Senior Leasing Advisor

Schedule: Wednesday through Saturday, 8:00 AM to 6 PM

Pay Rate: $24-26/hr

Resort at Hansen Park is not a typical apartment community. It is a lifestyle destination. The Resort at Hansen Park delivers an elevated, hospitality-driven living experience centered around connection, service, and exceptional design. We are seeking a Senior Leasing Advisor who thrives in a high-performance, high-touch environment. This role is more than leasing. It is sales leadership, hospitality execution, and resident experience stewardship at the highest level. If you are confident closing, passionate about service, and ready to help lead a resort-caliber leasing culture, we want to meet you.

What You’ll Do

• Conduct high-impact tours that showcase lifestyle, amenities, and value
• Use consultative selling to match prospects with the right home
• Own high-priority leads and maximize conversion
• Provide strong follow-up from inquiry to lease signing
• Serve as a closing resource for other leasing agents
• Walk applicants through the leasing process with clarity and professionalism
• Ensure compliance with Fair Housing and company standards
• Deliver approvals in a celebratory, welcoming way
• Support seamless, hospitality-driven move-in experiences
• Assist with renewal conversations and resident retention efforts
• Serve as an initial point of escalation for resident concerns
• Help maintain resort-level service standards

Qualifications

• 2 to 4 years of residential leasing, hospitality sales, or high-touch customer service experience
• Proven closing ability and strong leasing conversion results
• Excellent communication skills with a polished, professional presence
• Detail-oriented and organized in a fast-paced environment
• Strong understanding of compliance and leasing documentation

Why Join Resort at Hansen Park

Be part of a landmark lifestyle development redefining apartment living in the Tri-Cities. This is more than leasing. It is sales leadership and hospitality at the highest level. Apply today if you are ready to lead from the front and deliver an exceptional resident experience.