Senior Annuities Operations Associate New Remote US

Ethos; Northern (KY); Hybrid; USD 83,000 - 147,000; Full time

Job summary

Ethos is seeking an Annuity Operations professional to lead a growing team and optimize day-to-day tasks across the annuity function. This role collaborates with Sales, Product, Marketing, and RevOps to drive operational excellence and implement scalable processes in a fast-paced tech-first distributor environment.

Ideal candidates bring 5+ years in sales operations or annuities, strong analytical skills, and experience with order-entry systems such as Firelight.

Qualifications

• 5+ years in sales operations or analytically-intensive roles in insurance or high-growth tech

Responsibilities

• Move projects forward independently and with direction from leadership
• Reduce administrative workload for sales team and boost sales activities
• Document and improve annuity processes
• Process new annuity business—from application submission to funding and commissions
• Coordinate with carriers to advance business and keep the sales team informed
• Partner with licensing/appointment to onboard new hires
• Collaborate with Product/Marketing/RevOps to design and launch process improvements
• Build robust, scalable processes and CRM workflows in an agile environment
• Enhance data entry and operational efficiency across systems

Skills

Sales operations

Annuities

Life insurance

Analytical

Cross-functional collaboration

Communication

Agile/ownership

Tools

Firelight

Job description

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role

Ethos is looking for an Annuity Operations professional that’s highly enthusiastic about working in a rapidly growing business. You will be responsible for driving the Annuity Ops team towards operational excellence by being a versatile, dynamic team-player who can effectively execute day-to-day tasks related to the Annuity Ops function. You thrive in a small team where you can make a big impact and will work collaboratively across disciplines to meet your objectives.

This is a great role for someone who is interested in gaining experience in blitz-scaling a technology first distributor of annuities and who has the qualities to elevate a growing team within the company. If you enjoy working in an environment that is fast-paced, analytically rigorous, mission-driven and impact-oriented, read on and get in touch!

Duties and Responsibilities

• High-impact self-starter who takes the initiative to move projects forward and can operate independently when given direction
• Collaborate with the sales team to decrease their administrative workload & increase sales activities
• Contribute to the development and documentation of annuity-related processes
• Process new annuity business to include application submission, funding, and commissions
• Communicate directly with annuity carriers to move business forward and keep sales team informed
• Collaborate with the licensing & appointment team to onboard new hires
• Improve the speed and efficiency of our growth by collaborating with Product, Marketing, and RevOps to create, test, and launch process and product enhancements
• Focus on building elegant, robust processes, and scalable systems within an agile environment
• Help optimize CRM workflows and data entry processes

Qualifications and Skills

• 5+ years of experience in sales operations, annuities, life insurance, investing, or other analytically-intensive roles at either well-established firms or high-growth tech startups
• Ability to flex between high-level strategic thinking and deep-dive analytical problem solving
• Agile self-starter with desire to own and be accountable for projects from Day 1
• Excellent communication skills and effective cross-functional collaborator
• Exceptional attention to detail and presentation skills
• Comfortable with ambiguity and flexible work environments
• PreferAnnuity, Life Insurance, or Investment sales experience
• Prefer experience with Firelight or other annuity order entry systems

The US national base salary range for this full-time position is $83,000 - $147,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. Please refer to our US Resident Assisted Automated Decision Making Notice on our careers page for more details.