Senior Annuities Operations Associate

Ethos-Life; San Francisco (CA); On-site; USD 99,000 - 175,000; Full time

Job summary

Ethos-Life is seeking an Annuity Operations professional to lead operational excellence in a fast-growing tech‑driven distributor of annuities. You will collaborate across disciplines to move onboarding and process improvements forward, optimize CRM workflows, and support growth initiatives with agile mindset.

Ideal candidates bring 5+ years in sales operations or annuity‑focused roles, strong analytical and communication skills, and the ability to own projects from Day 1 in a dynamic,

Qualifications

• 5+ years of experience in sales operations, annuities, life insurance, investing, or other analytically-intensive roles

Responsibilities

• Move projects forward as a self-starter and collaborate with sales to reduce admin load
• Help develop and document annuity-related processes
• Process new annuity business from application to funding and commissions
• Liaise with annuity carriers to advance deals and inform the sales team
• Work with licensing/appointment to onboard new hires
• Improve growth speed by collaborating with Product, Marketing, and RevOps on process and product enhancements
• Build scalable, robust processes and systems in an agile environment
• Improve CRM workflows and data entry processes

Skills

Annuities

Sales operations

Data analysis

Cross-functional collaboration

CRM optimization

Process improvement

Agile

Communication

Tools

Firelight

Job description

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role

Ethos is looking for an Annuity Operations professional that’s highly enthusiastic about working in a rapidly growing business. You will be responsible for driving the Annuity Ops team towards operational excellence by being a versatile, dynamic team‑player who can effectively execute day‑to‑day tasks related to the Annuity Ops function. You thrive in a small team where you can make a big impact and will work collaboratively across disciplines to meet your objectives.

This is a great role for someone who is interested in gaining experience in blitz‑scaling a technology first distributor of annuities and who has the qualities to elevate a growing team within the company. If you enjoy working in an environment that is fast‑paced, analytically rigorous, mission‑driven and impact‑oriented, read on and get in touch!

Duties and Responsibilities

• High‑impact self‑starter who takes the initiative to move projects forward and can operate independently when given direction
• Collaborate with the sales team to decrease their administrative workload & increase sales activities
• Contribute to the development and documentation of annuity‑related processes
• Process new annuity business to include application submission, funding, and commissions
• Communicate directly with annuity carriers to move business forward and keep sales team informed
• Collaborate with the licensing & appointment team to onboard new hires
• Improve the speed and efficiency of our growth by collaborating with Product, Marketing, and RevOps to create, test, and launch process and product enhancements
• Focus on building elegant, robust processes, and scalable systems within an agile environment
• Help optimize CRM workflows and data entry processes

Qualifications and Skills

• 5+ years of experience in sales operations, annuities, life insurance, investing, or other analytically‑intensive roles at either well‑established firms or high‑growth tech startups
• Ability to flex between high‑level strategic thinking and deep‑dive analytical problem solving
• Agile self‑starter with desire to own and be accountable for projects from Day 1
• Excellent communication skills and effective cross‑functional collaborator
• Exceptional attention to detail and presentation skills
• Comfortable with ambiguity and flexible work environments
• Prefer Annuity, Life Insurance, or Investment sales experience
• Prefer experience with Firelight or other annuity order entry systems

The US national base salary range for this full‑time position is $99,000 - $175,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.