Senior Analytics Solutions Associate - Payments Ops

JPMorgan Chase & Co.; Plano (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX is seeking an Analytics Solutions Associate Senior within Payments Operations Strategy, Innovation & Governance to support operational reporting and analytics that monitor performance, manage risk, and inform business decisions.

You will maintain dashboards, execute scheduled reporting, perform data quality reviews, and collaborate with Operations, Technology, and Data teams to drive automation and stronger controls while delivering ad hoc analysis.

Qualifications

• 5+ years in operational reporting or analytics.
• 5+ years SQL experience with relational databases.
• Experience in a control-oriented environment with strong accuracy and auditability.
• Ability to translate business questions into reporting requirements and metrics.
• Experience supporting issue management, triage, and timely communication.
• Strong written and verbal communication skills.
• Ability to manage multiple deliverables in a fast-paced environment.

Responsibilities

• Support scheduled operational reporting, including execution, validation, publishing, distribution, and stakeholder communications.
• Provide BAU support for reporting processes, including issue triage, root-cause coordination, escalation, and resolution tracking.
• Maintain dashboards, scorecards, and performance reporting for leaders.
• Develop queries, transformations, and reporting logic for reliable metrics.
• Validate data quality through reconciliations, control checks, and exception reviews.
• Monitor reporting outputs and processes to identify failures and risks.
• Document metric definitions, data sources, and procedures for governance and repeatability.
• Manage reporting and analysis requests by clarifying requirements and priorities.
• Deliver ad hoc analyses with clear explanations of assumptions, findings, risks, and business impacts.
• Partner with global stakeholders to define reporting needs and success metrics.
• Identify automation and process improvements to reduce manual effort and improve reliability.

Skills

Analytical mindset

Attention to detail

Strong written and verbal comms

Problem solving

Education

Bachelor’s degree in quantitative/analytical/technical field

Tools

SQL

Tableau

Power BI

Alteryx

Python

Jira

Job description

JPMorgan Chase & Co. in Plano, TX is seeking an Analytics Solutions Associate Senior within Payments Operations Strategy, Innovation & Governance to support operational reporting and analytics that monitor performance, manage risk, and inform business decisions.

You will maintain dashboards, execute scheduled reporting, perform data quality reviews, and collaborate with Operations, Technology, and Data teams to drive automation and stronger controls while delivering ad hoc analysis.