Senior Analyst - Workforce Insights & Forecasting

Nationwide; Grandview Heights (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

Nationwide is seeking a Sr. Analyst, Workforce Management Insights to turn complex workforce data into trusted insights for forecasting, capacity planning, and service outcomes.

The role combines data discovery, preparation, visualization, automation, and business storytelling to support WFM decisions. It’s not about enterprise strategy or people management, but delivering actionable analytics to partners and leaders.

Qualifications

• Experience solving operational or business problems with data.
• Hands-on SQL querying for exploration, transformation, validation, and analysis.
• Experience building reports or visualizations with BI tools (Power BI/Tableau).
• Ability to apply analytical methods and explain data limitations.

Responsibilities

• Discover, extract, combine, and analyze workforce data from internal systems and sources.
• Use SQL and tools to investigate data, reconcile definitions, and create analysis-ready datasets.
• Build reusable datasets, queries, and reporting logic to reduce manual work.
• Analyze trends across workload, staffing, capacity, productivity, and service metrics.
• Develop dashboards, visualizations, and recurring reports for stakeholders.

Skills

SQL

Data analysis

Data visualization

Python

R

Automation

Business storytelling

Communication

Education

Bachelor's degree in analytics or related field

Tools

Power BI

Tableau

Python

R

Job description

Nationwide is seeking a Sr. Analyst, Workforce Management Insights to turn complex workforce data into trusted insights for forecasting, capacity planning, and service outcomes.

The role combines data discovery, preparation, visualization, automation, and business storytelling to support WFM decisions. It’s not about enterprise strategy or people management, but delivering actionable analytics to partners and leaders.