Workforce Insights Analyst (WFM Data)

NBMBAA; Ohio; Hybrid; USD 76,000 - 143,000; Full time

Job summary

Nationwide seeks a Sr. Analyst, Data Analyst to transform workforce and operational data into actionable insights. You will conduct data discovery, prepare datasets, build dashboards, and tell data-driven stories to guide forecasting and staffing decisions.

The role blends hands-on analysis with automation and business storytelling, partnering with Workforce Management and business leaders to validate assumptions and deliver practical recommendations grounded in reliable data.

Qualifications

• Experience using data analysis to solve operational or business problems.
• Hands-on proficiency writing and maintaining SQL queries for data exploration, transformation, validation, and analysis.
• Experience building reports or visualizations with a BI tool such as Power BI or Tableau.
• Ability to apply analytical methods and explain assumptions, confidence, and data limitations.
• Experience automating repeatable analysis, reporting, or data-preparation tasks using Python, R, SQL.
• Strong written and verbal communication skills to present findings as business implications.

Responsibilities

• Extract, clean, and analyze data from multiple sources to support staffing and capacity decisions.
• Develop dashboards and recurring reports to illustrate trends in workload and service performance.
• Collaborate with stakeholders to define questions, measures, data requirements, and usage of analyses.
• Translate findings into actionable recommendations for operational leaders and planners.
• Support forecasting and scenario analysis with data preparation and automation.

Skills

Data analysis

SQL

Power BI

Tableau

Python

R

Communication

Stakeholder collaboration

Problem solving

Prioritization

Education

Undergraduate studies in analytics/data science/business/math/computer science

Tools

Power BI

Tableau

Python

R

SQL

Job description

Nationwide seeks a Sr. Analyst, Data Analyst to transform workforce and operational data into actionable insights. You will conduct data discovery, prepare datasets, build dashboards, and tell data-driven stories to guide forecasting and staffing decisions.

The role blends hands-on analysis with automation and business storytelling, partnering with Workforce Management and business leaders to validate assumptions and deliver practical recommendations grounded in reliable data.