Senior Analyst, Technical

T-Mobile USA; Frisco (TX); Hybrid; USD 81,000 - 146,000; Full time

Job summary

T-Mobile USA is seeking a Senior Technical Analyst to design, build, and optimize cloud-based software solutions that power fraud, credit, and collections decision engines. You will work across teams in an Agile environment, delivering high-quality code and robust interfaces for Tier 1 and 2 support.

Ideal candidates have 3+ years in software development and product management, with strong Java/JavaScript skills, REST APIs, and NoSQL experience.

Qualifications

• Bachelor's Degree in Computer Science or a related field (Required).
• 3+ years hands-on software development experience in large-scale environments (Required).
• 3+ years Product Management experience in Agile software development (Required).
• Proficiency with Java and JavaScript; strong understanding of RESTful APIs.

Responsibilities

• Build and configure scalable software solutions for cloud platforms.
• Maintain high-performance, scalable codebase and interfaces.
• Document implementations and provide accurate estimates.
• Support CI/CD and automation efforts across environments.

Skills

Java

JavaScript

Agile Methodologies

REST APIs

Collaboration

Problem Solving

Communication

Education

Bachelor's Degree in Computer Science or related field

Tools

DynamoDB

MongoDB

Aurora

AWS

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

The Senior Technical Analyst is responsible for building, maintaining, and enhancing scalable, cloud-based platform software solutions that drive real business value. This position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This is a hands‑on role for someone who enjoys solving complex problems, delivering high‑quality code, and working collaboratively across teams.

Responsibilities :

Technical Design & Development

• Build and configure robust, scalable software solutions to meet business requirements.
• Maintain high-performance solutions that integrate with modern cloud platforms.
• Apply sound software engineering principles and design patterns to create maintainable codebases.
• Build intuitive, browser-based user interfaces and backend services.

Quality Assurance & Support

• Participate in code reviews to ensure adherence to quality standards.
• Write and maintain technical documentation and detailed implementation estimates.
• Troubleshoot and resolve issues in development, staging, and production environments.
• Support releases across multiple environments using established deployment practices.

Process & Continuous Improvement

• Follow established software configuration methodologies and coding standards.
• Contribute to the evolution of engineering processes and tools.
• Regularly assess and improve existing code and systems for performance, scalability, and maintainability.
• Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.

Collaboration & Communication

• Collaborate with Business Analysts, Project Managers, QA, and others to deliver features and fixes.
• Analyze and clarify functional and technical requirements.
• Communicate project updates, blockers, and solutions effectively to stakeholders.

Education and Work Experience :

• Bachelor's Degree in Computer Science or a related field. In lieu of degree, equivalent industry experience may be considered. (Required)
• Software Development - 3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment. (Required)
• Product Management - 3+ years of relevant Product Management experience in an Agile software product development environment. (Required)

Knowledge, Skills and Abilities :

• Agile Methodologies - Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
• Technical Writing - Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Agile Project Management - Experience with Agile backlog/project management tools. (Required)
• Collaboration - Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
• Strong Problem Solving and Analytical Skills - Experience in delivering large and complex business/technology initiatives. (Required)
• Communication - Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required)
• Object-oriented Languages - Proficiency in Java and JavaScript (or similar object-oriented and frontend languages). (Required)
• Databases - Experience with NoSQL databases (e.g., DynamoDB, MongoDB, Aurora). (Required)
• Cloud Technology - Solid understanding of cloud computing fundamentals (preferably AWS). (Preferred)
• APIs - Experience implementing RESTful APIs and browser-based applications. (Preferred)
• Scripting - Scripting experience in Python, Shell, or Perl. (Preferred)
• Automated Testing - Familiarity with automated testing frameworks and QA integration. (Preferred)

Licenses and Certifications :

• Certified Business Analysis Professional (CBAP), Scrum Master, SAFe, or Lean Six Sigma -(Preferred)

Tags

• #LI-Corporate
• #LI-Hybrid

Eligibility

• At least 18 years of age
• Legally authorized to work in the United States

Compensation

• Total Target Cash Earnings Opportunity: $93,035 - $167,900
• National Base Pay Range: $80,900 - $146,000

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depen