Senior Analyst Relations & External Communications Lead

Global Payments; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Global Payments in Atlanta, GA is seeking a Senior Analyst Relations & External Communications Manager to lead the analyst relations program and collaborate with Product, Technology and business leaders to communicate innovation stories for external audiences.

The ideal candidate is a strategic writer and relationship builder who can translate complex technologies into clear, compelling narratives for analysts and other external stakeholders, while guiding executives through fast-changing

Qualifications

• 8-12 years of experience in public relations, corporate communications, analyst relations or a related field.
• Experience in B2B technology, fintech, payments, software or financial services communications preferred.
• Demonstrated experience working with industry analysts, research firms or influencer programs.
• Exceptional writing, editing and storytelling skills with the ability to simplify complex topics for diverse audiences.
• Strong executive presence and the confidence to work directly with senior leaders and subject matter experts.
• Proven ability to manage multiple priorities and adapt quickly in a fast-moving environment.
• Sound judgment and a calm, solutions-oriented approach to navigating challenging situations.
• Experience developing strategic messaging, thought leadership content and integrated communications programs.
• Strong project management, collaboration and stakeholder management skills.
• Intellectual curiosity and a passion for technology, innovation and the evolving future of commerce.

Responsibilities

• Develop and lead Global Payments’ analyst relations program, building strong relationships with key industry analysts and influencers, and our line of business leaders.
• Partner with Product, Technology and business leaders to identify and communicate innovation stories that strengthen market perception and support business objectives.
• Create messaging, narratives, briefing materials, presentations and thought leadership content focused on technology, innovation, artificial intelligence and industry trends.
• Coordinate analyst briefings, inquiries, reports and research engagements while helping leaders prepare for interactions with confidence.
• Support media relations efforts related to technology, innovation, products and corporate initiatives.
• Identify opportunities to showcase Global Payments leaders through speaking engagements, awards, industry events and thought leadership platforms.
• Monitor industry trends, competitive activity, analyst research and emerging issues to identify opportunities and risks.
• Measure and report on analyst relations and communications outcomes, providing insights that help inform future strategies.

Skills

Analyst relations

External communications

Strategic writing

Relationship management

Public relations

Job description

Global Payments in Atlanta, GA is seeking a Senior Analyst Relations & External Communications Manager to lead the analyst relations program and collaborate with Product, Technology and business leaders to communicate innovation stories for external audiences.

The ideal candidate is a strategic writer and relationship builder who can translate complex technologies into clear, compelling narratives for analysts and other external stakeholders, while guiding executives through fast-changing