Senior Analyst, CRM Analytics

Hays; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Analyst for CRM Analytics in a remote role. This position involves acting as the central authority on marketing data architecture, developing a comprehensive customer view, and partnering with cross-functional teams to deliver impactful technological solutions. Candidates should have extensive experience in SQL and database programming, along with a strong background in CRM platforms and MDM technologies. This is a fantastic opportunity to work in a dynamic environment that values innovation and data-driven decision-making, all while enjoying comprehensive benefits and support for your career development.

Benefits

Full medical benefits

Dental benefits

Vision benefits

401K

Life Insurance ($20,000 benefit)

Qualifications

• 5+ years of experience in IT or technical business functions.
• Expertise in SQL and database programming/administration.
• Experience with CRM platform setup and MDM technologies.

Responsibilities

• Act as the authority on marketing data architecture and ensure scalability.
• Develop a comprehensive customer view for personalized interactions.
• Lead improvements in data quality and accessibility across systems.

Skills

SQL

Database programming

CRM platform setup

MDM technologies

Integration patterns (web hooks, API, ELT, ETL)

Diagramming tools (Lucid Chart, Visio)

IT or Technical business experience

Education

Bachelor’s Degree in Marketing

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Data Science

Bachelor’s Degree in Information Systems

Bachelor’s Degree in Business Analytics

Tools

Hubspot

Snowflake

Big Query

AWS

Simon Data

Job description

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Senior Analyst, CRM Analytics for a remote opportunity.

Role Description

1. Act as the central authority on marketing data architecture and technological capabilities, ensuring systems are scalable and aligned with organizational goals. (20%)
2. Develop and promote a comprehensive 360-degree customer view, enabling personalized, data-driven interactions across all touchpoints. (20%)
3. Partner with cross-functional teams to identify business needs and deliver technological solutions that drive measurable outcomes. (20%)
4. Lead efforts to continuously improve data quality, integration, and accessibility across marketing systems. (20%)
5. Evangelize the use of data and technology within the marketing organization, fostering a culture of innovation and data-driven decision-making. (20%)

Skills & Requirements

1. 5+ years’ experience in IT or Technical business function
2. 5+ years’ experience with SQL
3. 5+ years’ experience with database programming, modeling or administration
4. Experience in setting up a CRM platform from beginning to end
5. Experience with MDM (Master Data Management) technologies
6. Experience with integration patterns including web hooks, API, ELT and ETL
7. Experience with diagramming tools (Lucid Chart, Visio)
8. Bachelor’s Degree in Marketing, Computer Science, Data Science, Information Systems, Business Analytics or related field

Pluses, nice to haves?

Expertise with Hubspot is a plus or Big Data tools and platforms (Snowflake, Big Query, AWS, Simon Data).

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.

We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.