Senior Analyst, Configuration & Claims (Hybrid)

Oscar; Tempe (AZ); Hybrid; USD 68,000 - 89,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Unlimited vacation

Annual performance bonuses

401(k) plan participation

Life and disability insurance

Paid wellness time and reimbursements

Job summary

Oscar Health is hiring a Senior Analyst to join our Claims and Benefits Team in Tempe, AZ. This role improves platform configuration processes to boost accuracy, consistency and efficiency, reporting to the Manager, Configuration Operations.

The position is hybrid with three in-office days per week. Responsibilities include analyzing process behavior, translating configuration needs for internal teams, triaging Jira tickets, and supporting ongoing workflow updates.

Qualifications

• 2+ years of health plan benefit concepts experience.
• 1+ year of SQL experience.
• 1+ year of claims processing experience.

Responsibilities

• Analyze and summarize process behavior to expedite design/solutioning.
• Translate configuration enabling internal teams to resolve escalations.
• Process Jira tickets to support member escalation resolution.
• Identify opportunities to improve operational efficiency.
• Triage and manage workflows of ingested items.
• Investigate escalations via tickets or informal pathways.
• Maintain documentation and implement workflow updates.

Skills

Health plan benefits concepts

SQL

Claims processing

Tools

Jira

Microsoft Word/Excel/PowerPoint or Google Docs Editors

Python

Job description

Oscar Health is hiring a Senior Analyst to join our Claims and Benefits Team in Tempe, AZ. This role improves platform configuration processes to boost accuracy, consistency and efficiency, reporting to the Manager, Configuration Operations.

The position is hybrid with three in-office days per week. Responsibilities include analyzing process behavior, translating configuration needs for internal teams, triaging Jira tickets, and supporting ongoing workflow updates.