Senior Analyst, Collections

Cardinal Health, Inc.; United States; On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. is seeking a Collections professional to manage the collection of outstanding accounts receivable, conduct dispute research, and develop payment plans with customers while maintaining trusted relationships with internal partners.

You will work with designated service leaders, prepare and report AR balances, and collaborate across the organization to resolve issues and support customer needs.

Qualifications

• Bachelor's degree in related field or equivalent work experience preferred.
• 2-4 years of experience preferred.
• Strong written and verbal communication skills with ability to interact with customers and cross-functional stakeholders.
• Proficiency with Microsoft Office Suite including Excel, Word, and PowerPoint.

Responsibilities

• Responsible for the collection of outstanding accounts receivable, including dispute research, developing payment plans with customers, and building trusted relationships with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Responsible for preparing and reporting open accounts receivable balances for assigned accounts
• Work cross-functionally with all levels within the organization both internally and externally.
• Facilitate meetings and presentations, communicating effectively with stakeholders and engaging participants.
• Support customer needs by maintaining a customer-focused approach and identifying root causes of issues.

Skills

Written communication

Verbal communication

Customer interaction

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

What Collections contributes to Cardinal Health
Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
Responsibilities

• Responsible for the collection of outstanding accounts receivable, including dispute research, developing payment plans with customers, and building trusted relationships with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Responsible for preparing and reporting open accounts receivable balances for assigned accounts
• Work cross-functionally with all levels within the organization both internally and externally.
• Facilitate meetings and presentations, communicating effectively with stakeholders and engaging participants.
• Support customer needs by maintaining a customer-focused approach and identifying root causes of issues.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 2-4 years of experience, preferred
• Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes action to resolve
• Applies judgment within defined parameters
• Receives general guidance and may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Anticipated hourly range:$27.40 per hour - $35.37 per hour

Bonus eligible:No

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.