Senior Analyst - Business Operations

Confido; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading AI infrastructure company in New York is seeking a candidate with 2+ years in CPG Finance or related fields to partner with CPG brands and drive the adoption of innovative software solutions. The ideal applicant should possess a solid understanding of financial statements, demand forecasting, and have a passion for technology. This role involves strategic guidance, client relationship management, and ongoing consultation to ensure successful implementation and retention, requiring in-office work five days a week.

Qualifications

• 2+ years in CPG Finance or Investment Banking/Management Consulting.
• Passion for driving automation and optimization through software.
• Familiarity with CPG Accounting Workflows preferred.

Responsibilities

• Provide strategic guidance for software adoption and optimization.
• Collaborate with engineering to define new software features.
• Translate business processes into product requirements.

Skills

Experience in CPG Finance

Strong understanding of financial statements

Background in demand forecasting

Knowledge of Trade Promotion Management

Proficiency with syndicated data sources

Job description

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale.

Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more.

We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum.

Confido helps CPG brands understand and optimize their performance in brick and mortar retail. We work with emerging category winners like Olipop, Chomps, Dr. Squatch, and established category leaders like Baskin Robbins Ice Cream.

Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales.

What You'll Do

• Partner with leading CPG brands to provide strategic guidance, ensuring successful adoption and optimization of our software solutions
• Partner with engineering team to identify, prioritize, and define new software features based on CPG industry needs, market gaps, and client feedback
• Support translating complex business processes (SOP, forecasting, AOP, trade finance) into clear product requirements and user stories for future product roadmap ideation
• Build and maintain relationships with key stakeholders at leading CPG companies, acting as trusted advisor on business process optimization and technology solutions
• Drive client success initiatives including implementation support, training, and ongoing consultation to maximize software ROI and strengthen customer retention

About You

• 2+ years in CPG Finance or Investment Banking/Management Consulting, etc.
• Passion for being at the technology leading edge, driving automation and optimization of core CPG functions through innovative software solutions
• Strong understanding of financial statements and accounting principles
• Strong background in demand forecasting and AOP (Annual Operating Plan) development and execution
• Proficiency with syndicated data sources (Circana, Nielsen, SPINS) is a plus
• Familiarity with Trade Promotion Management and/or CPG Accounting Workflows is a plus
• You're both competitive and kind
• Willingness to work at our NYC Headquarters 5 days a week

Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.