Senior Airline Catering Operations Manager

gategourmet; Denver (CO); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Voluntary short-term/long-term-disabil

Voluntary life, accident, and hospital

Employee Assistance Program

Employee Discounts

Free hot healthy meals for unit roles

Job summary

gategroup is seeking a senior operations leader to manage the hub unit, overseeing Culinary/Hot Kitchen, Assembly and Transportation teams. You will drive cost and quality objectives, maintain KPIs, and assure compliance with HACCP, FDA and TSA standards.

Responsibilities include coordinating with airline accounts, supporting audits, and leading performance evaluations. A strong Lean mindset and labor relations experience are essential.

Qualifications

• Bachelor’s degree required in business administration or related field.
• Minimum 10 years of management experience in airline catering or food manufacturing.
• Proven experience leading a team of supervisors and managers for a single unit.
• Knowledge of Lean manufacturing principles and/or Six Sigma preferred.
• Customer service or account management experience is required.
• Strong track record of innovation and improving operations.
• Labor relations experience is required.

Responsibilities

• Leads and manages Culinary/Hot Kitchen, Assembly and Transportation to meet standards.
• Drives to meet business objectives related to food and labor costs, sanitation, and quality.
• Maintains KPI metrics for the departments.
• Ensures compliance with HACCP, FDA, Local Airport, QA and airline specifications.
• Maintains communication with airline reps to resolve requests and investigations.
• Supports audits from customers and government agencies.
• Monitors menu cycles to ensure uninterrupted service and customer satisfaction.
• Develops SOPs and ensures security programs (TSA, airport, corporate).

Skills

Leadership

Team building

Problem solving

Project management

MS Office

Quality auditing

Attention to detail

Organizational skills

Change agent

AOA badge

Education

Bachelor’s degree in business administration or related field

Tools

Lean Six Sigma

Microsoft Excel

Quality inspection methods

Job description

gategroup is seeking a senior operations leader to manage the hub unit, overseeing Culinary/Hot Kitchen, Assembly and Transportation teams. You will drive cost and quality objectives, maintain KPIs, and assure compliance with HACCP, FDA and TSA standards.

Responsibilities include coordinating with airline accounts, supporting audits, and leading performance evaluations. A strong Lean mindset and labor relations experience are essential.