Senior Air Import Operations Leader

Logixs Search; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

A logistics firm based in Atlanta is seeking an Air Import Operations Manager to lead their air import department. The ideal candidate will have at least 10 years of experience in freight forwarding and a degree in logistics or related fields. Responsibilities include supervising the operational team, ensuring KPIs are met, negotiating competitive rates, and supporting customer service initiatives. This full-time role requires effective management skills, problem-solving abilities, and excellent communication, with a focus on operational efficiency and customer satisfaction.

Qualifications

• Minimum 10 years of experience in freight forwarding or equivalent.
• Candidates must be legally eligible to work in the US.

Responsibilities

• Lead operational responsibility from order to delivery.
• Supervise the air import operation for efficiency.
• Manage and develop the AI Ops team.
• Ensure KPIs are met for customer service.
• Negotiate rates with carriers for competitive pricing.
• Support sales team in customer experience.

Skills

Effective interpersonal skills

Customer service commitment

Operational experience in air operations

Expert knowledge of Incoterms

Freight management knowledge

Cross-functional team collaboration

Communication skills

Time management skills

Problem solving skills

Microsoft products knowledge

Education

College degree in logistics or related field

Job description

A logistics firm based in Atlanta is seeking an Air Import Operations Manager to lead their air import department. The ideal candidate will have at least 10 years of experience in freight forwarding and a degree in logistics or related fields. Responsibilities include supervising the operational team, ensuring KPIs are met, negotiating competitive rates, and supporting customer service initiatives. This full-time role requires effective management skills, problem-solving abilities, and excellent communication, with a focus on operational efficiency and customer satisfaction.