Senior AI Transformation & Systems Analyst

Pearl; United States; Hybrid; USD 110,000 - 180,000; Full time

Job summary

Pearl is seeking a Senior Business Systems Analyst to drive workflow and workforce AI transformation, focusing on Agent Hub requirements analysis, platform support, and project coordination in a hybrid US role. You’ll translate ideas into actionable requirements, coordinate with engineering and prompt engineering, and use AI tools daily to shape product evolution and cross‑functional AI initiatives.

This is an opportunity to own critical processes and help Pearl scale AI-enabled work across the

Qualifications

• Excellent understanding of requirements development, documentation, and management (core BSA skills).
• Strong project management skills to self‑manage and coordinate various activity streams.
• Good understanding of Lean / Agile software development.
• Strong stakeholder communication and coordination skills.
• Excellent knowledge and use of AI tools and techniques across different types of work and tasks.
• Ability to translate high‑level, ambiguous ideas into structured, actionable requirements.
• Comfort working cross‑functionally with engineering, prompt engineering, and internal business stakeholders.
• Strong attention to detail and ability to manage competing priorities in a fast‑paced environment.
• Curious, analytical mindset with a genuine interest in AI, automation, and business process improvement.

Responsibilities

• Evaluate and document Agent Hub product requirements, including defining requirements for future platform capabilities such as next-generation meeting recap functionality.
• Coordinate with the engineering team on features, bugs, and feedback to support ongoing platform improvement.
• Manage and optimize the Agent Hub platform, including monitoring operational dashboards and directing follow‑up actions where needed.
• Test and evaluate new Agent Hub features and fixes.
• Evaluate and document requirements for major AI transformation projects, such as an Analytics Deep Dive Assistant and other complex AI opportunities.
• Coordinate with Prompt Engineering on the execution of AI transformation projects, from scoping through delivery.
• Translate high‑level, ambiguous AI ideas into clear, actionable requirements and documentation.
• Use AI tools daily to support efficient execution across analysis, documentation, prioritization, and project coordination work.

Skills

Requirements development

Project management

Lean / Agile

Stakeholder comms

AI tools

Cross-functional

Attention to detail

Data-driven

Analytical mindset

Dashboard monitoring

Job description

Pearl is seeking a Senior Business Systems Analyst to drive workflow and workforce AI transformation, focusing on Agent Hub requirements analysis, platform support, and project coordination in a hybrid US role. You’ll translate ideas into actionable requirements, coordinate with engineering and prompt engineering, and use AI tools daily to shape product evolution and cross‑functional AI initiatives.

This is an opportunity to own critical processes and help Pearl scale AI-enabled work across the