Senior AI Technical Product Manager

Jobtailor

Washington (District of Columbia)

On-site

USD 150,000 - 230,000

Full time

14 days+

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Job summary

Humana is seeking an experienced AI Product Manager to own discovery, definition, and delivery of a major AI capability in healthcare. You will write PRDs, shape end-to-end UX, and drive concepts through prototyping, evaluation, launch, and iteration.

You will translate use cases into concrete requirements, metrics, and edge cases, leading backlog and stakeholder communications in a fast-paced, regulated environment.

Qualifications

BS/MS in Computer Science, Engineering, or related field, or equivalent experience.
5+ years of product or related experience.
3+ years of product management experience.
Hands-on experience building or shipping AI/ML or GenAI products.
Regular use of AI tools and ability to prototype independently.
Experience building or running evaluations with golden sets, ground truth, and accuracy-based metrics.
Working understanding of modern AI/ML and GenAI, including LLMs, RAG, agents, prompt/harness engineering, and evaluation methodology.
Ability to communicate across business and technical domains.
Ability to build a value proposition and basic business case.
Must relocate to commutable distance from a listed talent market.
Preferred: experience in healthcare/insurance or regulated industry.
Preferred: agent frameworks, GraphRAG, knowledge graphs, reusable skills, or plugins.
Preferred: working proficiency in Python.
Preferred: responsible AI, bias mitigation, and sensitive-data compliance.

Responsibilities

Own the discovery, definition, and delivery of an AI product or major capability.
Write the PRD and define the target-state vision.
Drive products from concept through prototyping, evaluation, launch, and iteration.
Work with business partners to map operations and turn problems into scoped AI use cases.
Build working AI prototypes and demos using Claude Code, Cursor, and OpenAI Codex.
Translate validated use cases into requirements, stories, acceptance criteria, edge cases, and success metrics.
Shape the end-to-end user experience with design.
Own the backlog, sequence work, and unblock delivery.
Build golden sets and ground truth and run offline and live evaluations.
Select evaluation metrics including accuracy, precision, recall, F1, task success, and hallucination rate.
Support high-level architecture and feasibility discussions with engineering.
Own prompt engineering and skill-creation components of the AI harness.
Partner with engineers, data scientists, and designers on roadmap and milestones.
Contribute to shared playbooks, skills, and patterns.
Prepare documentation, scorecards, and technical details for Humana's enterprise AI governance process.
Communicate progress, requirements, trade-offs, ROI, and evaluation results to stakeholders.

Skills

AI Product Management

Prototyping and Evaluation

Prompt Engineering

Evaluation Methodology

Python Programming

Education

Bachelor's or MS in CS/Engineering or related field

Tools

Claude Code

Cursor

OpenAI Codex

Agent Frameworks

GraphRAG

Knowledge Graphs

Reusable Skills

Plugins

Job description

Own the discovery, definition, and delivery of an AI product or major capability
Write the PRD and define the target-state vision
Drive products from concept through prototyping, evaluation, launch, and iteration
Work directly with business partners to map operations and turn problems into scoped AI use cases
Build working AI prototypes and demos using tools such as Claude Code, Cursor, and OpenAI Codex
Translate validated use cases into requirements, user stories, acceptance criteria, edge cases, and success metrics
Shape the end-to-end user experience with design
Own the backlog, sequence work, make scope and trade-off decisions, and unblock delivery
Build golden sets and ground truth and run offline and live evaluations
Select evaluation metrics including accuracy, precision, recall, F1, task success, and hallucination rate
Support high-level architecture and feasibility discussions with engineering
Own prompt engineering and skill-creation components of the AI harness
Partner with engineers, data scientists, and designers on roadmap and milestones
Contribute to shared playbooks, skills, and patterns
Prepare documentation, scorecards, and technical details for Humana's enterprise AI governance process
Communicate progress, requirements, trade-offs, ROI, and evaluation results to stakeholders

Requirements

B.S. or M.S. in Computer Science, Engineering, or a related field, or equivalent experience
5+ years of product or related experience
3+ years of product management experience
Hands-on experience building or shipping AI/ML or GenAI products
Regular use of AI tools and ability to prototype independently
Experience building or running evaluations with golden sets, ground truth, and accuracy-, precision-, and recall-based metrics
Working understanding of modern AI/ML and GenAI, including LLMs, RAG, agents, prompt/harness engineering, and evaluation methodology
Ability to communicate across business and technical domains
Ability to build a value proposition and basic business case
Must currently reside within, or be willing to relocate to, a commutable distance from a listed talent market
Preferred: experience in healthcare, insurance, or another regulated industry
Preferred: hands-on experience with agent frameworks, GraphRAG, knowledge graphs, reusable skills, or plugins
Preferred: working proficiency in Python
Preferred: familiarity with responsible AI, bias mitigation, and sensitive-data compliance
Comfort with ambiguity and a fast pace, with strong prioritization and problem-solving

Core Competencies

Demonstrates expertise in AI product management, including the ability to define product vision, drive prototyping and evaluation, and communicate effectively across business and technical domains. Proficient in building AI prototypes, managing product backlogs, and applying evaluation metrics to ensure product success.

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