Senior AI Solutions Engineer – Customer Deployment

Liberate; San Francisco (CA); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive salary with equity options

Flexible PTO

401(k) plan

Comprehensive health, dental, and eye+

Flexible work environment

Collaborative and innovative company文化

Job summary

Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice and are expanding into full workflow automation across sales, servicing, and claims.

We are hiring a Senior AI Agent Engineer to bridge our cutting-edge products with customers' technical needs, delivering AI-driven solutions and ensuring successful deployment and adoption through close collaboration with customer success, sales, product, and engineering teams.

Qualifications

• 5+ years of experience in a solutions engineering or technical consulting role.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Extreme sense of ownership, urgency, and customer obsession to thrive in an early stage enterprise startup.
• Experience with programming languages such as Python, Java, or similar, and familiarity with APIs, data integration, and cloud platforms.
• Strong technical background with experience in software development, system integration, and cloud-based solutions.
• Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
• Proven ability to manage multiple customer engagements simultaneously, delivering high-quality results under tight deadlines.
• Strong problem-solving skills and a proactive approach to addressing customer challenges.

Responsibilities

• Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs.
• Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries.
• Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions.
• Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions.
• Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems.
• Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features.
• Provide post-sales support to ensure customer satisfaction and continued product success.
• Create and maintain technical documentation, including integration guides, FAQs, and best practices.

Skills

Python

Java

APIs

Data integration

Cloud platforms

Communication skills

Project management

Problem solving

Education

Bachelor's degree in Computer Science or Engineering

Tools

APIs

Cloud platforms

Software development

System integration

Job description

Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice and are expanding into full workflow automation across sales, servicing, and claims.

We are hiring a Senior AI Agent Engineer to bridge our cutting-edge products with customers' technical needs, delivering AI-driven solutions and ensuring successful deployment and adoption through close collaboration with customer success, sales, product, and engineering teams.