Senior AI & Software Engineering Lead

Lumeris; Boston (MA); On-site; USD 165,000 - 226,000; Full time

Benefits offered by this job

Medical Vision Dental

FSA/HSA

Life & Disability Insurance

Paid Time Off

Employee Assistance

401k with match

ERGs

Learning & Development

Job summary

Join Lumeris as a Senior Manager of Software Engineering and AI to lead a team building AI capabilities behind Tom, our AI-enabled primary care platform. You will blend hands-on technical leadership with growing team management, personally writing and iterating prompts for production AI systems.

The role reports to the VP of Engineering and requires experience deploying production AI and strong communication across stakeholders. A healthcare/GCP background is preferred.

Qualifications

• Bachelor’s degree in computer science or equivalent.
• 8+ years of overall software engineering experience, including 2+ years leading a technical team.
• Must-have hands-on experience building and deploying production-grade AI systems, including direct, personal experience writing and iterating on prompts running in live production environments, not solely internal or experimental use.
• Conversational AI experience strongly preferred, including AI agents, assistants, or chatbot systems that interact directly with end users.
• Healthcare industry experience or Google Cloud Platform (GCP) experience strongly preferred
• Demonstrated comfort operating in ambiguous, 0-to-1 environments, building new systems rather than primarily maintaining established ones.
• Advanced knowledge of professional software engineering practices across the full development lifecycle, including coding standards, code review, source control, testing, and Agile delivery.
• Strong Object-Oriented Programming fundamentals, with experience in modern web/service architectures (REST APIs, MVC frameworks).
• Exceptional communication skills, with the ability to work effectively across technical and non-technical stakeholders and assert a point of view when needed.

Responsibilities

• Lead a team of software engineers, principal engineers, and prompt engineers building the conversational AI systems behind Tom.
• Own day-to-day technical decisions for the team; partner with architecture on larger solution design.
• Conduct code reviews and set the standard for engineering and architectural best practices across the team.
• Coach team members on execution standards, technical growth, and career development.
• Write, test, and iterate on production-grade prompts powering conversational AI agents.
• Stay directly engaged in the technical work rather than directing exclusively from a distance.
• Build process and structure around the prompt development lifecycle, including requirements traceability and unit testing discipline.
• Partner closely with Product Management to translate ambiguous, fast-moving requirements into organized, testable delivery.
• Ensure the team stays focused on the right priorities as they evolve.
• Represent the team in informal and occasional formal settings with company leadership.
• Manage, coach, and develop a growing team, with technical leadership extending to broader areas of engineering.
• Support performance management, career growth, and day-to-day guidance for team members.
• Develops and administers schedules and performance requirements.

Skills

8+ years software engineering

AI systems development

Conversational AI experience

Leadership experience

OOP fundamentals

Communication skills

Education

Bachelor’s degree in computer science or equivalent

Tools

Google Cloud Platform

Job description

Join Lumeris as a Senior Manager of Software Engineering and AI to lead a team building AI capabilities behind Tom, our AI-enabled primary care platform. You will blend hands-on technical leadership with growing team management, personally writing and iterating prompts for production AI systems.

The role reports to the VP of Engineering and requires experience deploying production AI and strong communication across stakeholders. A healthcare/GCP background is preferred.