Senior AI Security Solutions Engineer

Noma Security, Inc.; United States; Remote; USD 119,000 - 172,000; Full time

Job summary

Noma Security is seeking a Senior Customer Engineer to help customers deploy, integrate, and operate the Noma platform in production environments.

You will translate customer use cases into reliable configurations, lead deployment across endpoints, cloud platforms, and SaaS integrations, and own complex technical challenges from deployment to resolution. This role blends hands-on engineering with customer success in a security-conscious context.

Qualifications

• 5+ years of experience in customer-facing technical roles in B2B SaaS.

Responsibilities

• Translate customer use cases into technical requirements, configurations, integrations, workflows, and production-readiness plans.
• Lead deployment, integration, and troubleshooting across endpoint and MDM environments, IDE integrations and coding agent hooks, cloud connectors, SaaS integrations, and gateway and runtime deployments.
• Write scripts, work with REST APIs, configure Docker and Kubernetes deployments, and set up infrastructure within customer environments.
• Own technical escalations: investigate, collect logs, mitigate, and provide clear bug reports and reproduction steps to Engineering.
• Help customers embed Noma into recurring security and operational workflows through workshops, enablement, runbooks, and best practices.
• Cross-functional collaboration with Customer Solutions, Product, Engineering, Research, Security, and Support to improve deployment experience.

Skills

Customer-facing

B2B SaaS

Solutions Engineering

Professional Services

Tier 3 Support

Troubleshooting

End-user communications

Cross-functional collaboration

Tools

Jamf

Microsoft Intune

AWS

Azure

GCP

Databricks

Docker

Kubernetes

Job description

Noma Security is seeking a Senior Customer Engineer to help customers deploy, integrate, and operate the Noma platform in production environments.

You will translate customer use cases into reliable configurations, lead deployment across endpoints, cloud platforms, and SaaS integrations, and own complex technical challenges from deployment to resolution. This role blends hands-on engineering with customer success in a security-conscious context.