Senior AI Programmer Analyst

University of New England; Portland (ME); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health and dental plans

Retirement match (up to 8%)

Extensive paid leave

Educational benefits

Job summary

University of New England is seeking a Senior AI Programmer Analyst to design, develop, and optimize AI/ML solutions supporting academic, administrative, and research missions. You will implement scalable AI strategies, collaborate with ITS, and ensure compliance with data governance and ethical AI principles.

The role focuses on Python-based development, LLMs, RAG, data pipelines, and cross-system integration with ERP/SIS/CRM/LMS. A strong technical leadership component is included.

Qualifications

• Bachelor’s degree or equivalent in a related field is required.
• 3–5 years of enterprise systems administration, configuration, development, or support experience.
• Experience with APIs, ETL tools, middleware platforms, or file-based exchange methods.
• Proficiency in programming/scripting languages (SQL, Python, Java, Groovy, Apex).
• Knowledge of relational databases, and data governance principles.

Responsibilities

• Design, build, test, and deploy AI/ML models, pipelines, and applications.
• Develop AI solutions using LLMs, generative AI, and retrieval-augmented generation (RAG).
• Write clean, maintainable Python code following best practices.
• Evaluate and implement AI tools, frameworks, and platforms (Azure OpenAI, Hugging Face, LangChain).
• Build and maintain data pipelines to support model training and deployment.
• Integrate AI solutions with ERP, SIS, CRM, LMS, and other enterprise systems.
• Collaborate with teams to ensure secure, scalable, high-performing solutions.
• Support data quality and monitoring to track model performance.
• Apply responsible AI principles including fairness and privacy.
• Lead knowledge-sharing and mentor colleagues in AI topics.

Skills

Python

SQL

Java

Groovy

Apex

APIs

LangChain

Hugging Face

Azure OpenAI

Education

Bachelor’s degree in computer science, information systems, information technology, or a closely related field

Tools

Azure OpenAI

Hugging Face

LangChain

Job description

The Senior AI Programmer Analyst is an individual contributor responsible for the design, development, deployment, and ongoing optimization of artificial intelligence and machine learning solutions that advance the university’s academic, administrative, and research missions. Reporting to the Director of Data, Intelligence, and Automation or designated ITS leadership, this role serves as a subject matter expert in applied AI and works in close collaboration with ITS teams, academic departments, and institutional stakeholders to deliver responsible, scalable, and impactful AI capabilities. The Senior AI Programmer Analyst applies deep technical expertise to solve complex problems, leads the development of AI standards and best practices, and ensures all solutions align with institutional policy, data governance requirements, and ethical AI principles

About the University of New England
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Benefits Overview

UNE offers a generous comprehensive benefits package to eligible employees.

• varied health and dental plans
• a retirement plan that includes up to an 8% match
• extensive paid leave including holidays, vacation, sick and personal time
• educational benefits

Please visit the Human Resources Benefits site (https://www.une.edu/hr/benefits) for additional information regarding UNE’s fantastic benefits package.

Responsibilities

AI Development & Implementation

• Design, build, test, and deploy AI/ML models, pipelines, and applications
• Develop solutions using large language models (LLMs), generative AI, and retrieval-augmented generation (RAG)
• Write clean, maintainable code (primarily in Python) following best practices
• Evaluate and implement AI tools, frameworks, and platforms (e.g., Azure OpenAI, Hugging Face, LangChain)
• Build and maintain data pipelines to support model training and deployment

Enterprise Integration & Collaboration

• Integrate AI solutions with enterprise systems (ERP, SIS, CRM, LMS, etc.) using APIs and modern architectures
• Collaborate with technical teams to ensure solutions are secure, scalable, and high-performing
• Support data quality efforts and develop monitoring tools to track model performance

AI Governance & Responsible Use

• Apply responsible AI principles, including fairness, transparency, and data privacy
• Conduct model evaluations, bias assessments, and risk analyses
• Ensure compliance with institutional policies and regulations (e.g., FERPA, HIPAA)
• Contribute to AI governance frameworks and documentation

Technical Leadership & Engagement

• Serve as a technical resource and mentor for AI-related work
• Lead knowledge-sharing activities and promote AI literacy across the organization
• Partner with stakeholders to define use cases and translate technical concepts into clear solutions
• Participate in projects, working groups, and AI strategy initiatives
• Other duties as assigned

Qualifications

Bachelor’s degree in computer science, information systems, information technology, or a closely related field; or an equivalent combination of education and professional experience.

• Minimum of three to five years of progressively responsible experience in enterprise systems administration, configuration, development, or support in a complex multi-system environment.
• Demonstrated experience with at least one major enterprise student information and/or ERP platform (for example, Ellucian Banner, Oracle Student, Workday Student, or equivalent).
• Experience developing and maintaining system integrations using APIs, ETL tools, middleware platforms, or file-based exchange methods.
• Proficiency in one or more programming or scripting languages relevant to enterprise systems development (for example, SQL, PL/SQL, Python, Java, Groovy, or Apex).
• Solid understanding of relational database concepts and the ability to write and optimize complex queries for reporting, integration, and troubleshooting purposes.
• Knowledge of enterprise systems security administration, role-based access control, and data governance principles.
• Strong analytical and problem-solving skills with the ability to translate functional requirements into effective technical solutions. Excellent written and verbal communication skills with the ability to explain technical concepts and system behavior to non-technical functional partners.
• Ability to work effectively across organizational boundaries with diverse stakeholders including administrative offices, academic departments, and external vendors.
• Commitment to data privacy, information security, and institutional policy compliance.

Preferred Qualifications

• Experience with multiple enterprise platforms spanning student, ERP, SIS, HR, financial, and CRM functions in a higher education setting.
• Hands-on experience with Salesforce or another enterprise CRM platform, including configuration, custom development, and integration.
• Familiarity with higher education-specific data standards and reporting requirements (for example, IPEDS, NSC, Common App, state reporting).
• Experience with identity management and single sign-on integration (for example, LDAP, SAML, Shibboleth, Microsoft Entra ID) as it relates to enterprise system access.
• Knowledge of cloud-hosted enterprise platform models (SaaS) and experience managing vendor-hosted system environments.
• Experience supporting or participating in major enterprise system implementations or upgrades.
• Relevant vendor or platform certifications (for example, Salesforce Administrator, Workday Pro, Ellucian certifications).
• Experience with agile or iterative delivery methods in an enterprise systems context.