Senior AI Program Lead, Health Systems & Governance

Central Health; Northern (KY); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Central Health is seeking a Sr. Program Manager, AI Initiatives to shape governance and scale AI-enabled solutions across health and care workflows.

You will translate strategy into scalable program structures, manage portfolio, and lead stakeholder relationships while partnering with AI dyad leadership.

Hybrid work environment, senior leadership exposure, and a focus on responsible AI adoption across the health system are offered.

Qualifications

• Bachelor's Degree (higher degree accepted) Business Administration, Healthcare Administration, Information Systems, Public Health, or related field. - Required
• Master's Degree (higher degree accepted) MBA, MHA, MPH, MS in a related field. - Preferred
• 6 years Seasoned program or project management experience leading complex, cross-functional initiatives in matrixed health and care system, technology, or similarly regulated environments. - Required
• 4 years Experience supporting technology, digital, AI-enabled, or transformation initiatives, including stakeholder readiness, adoption, and change management. - Required
• 2 years Experience working across health and care system settings, such as health systems, FQHCs/clinics, health plan operations, public healthcare, government-run health systems, or healthcare IT/digital health environments. - Required
• 3 years Experience building program infrastructure, such as intake processes, tracking systems, documentation standards, governance routines, reporting structures, or PMO frameworks in a greenfield or early-stage environment. - Required
• Foundational AI literacy, including familiarity with AI concepts, use case categories, AI lifecycle considerations, responsible AI principles, AI governance frameworks, or regulated-environment risk domains. - Preferred
• Experience with ServiceNow or comparable enterprise portfolio/project management platforms. - Preferred

Responsibilities

• Build and mature the AI program operating model, including governance pathways, workflows, tools, standards, documentation practices, and reporting structures that enable responsible, scalable AI adoption tied to meaningful health and care system use cases across the Central Health System.
• Serve as a central connector within the AI dyad leadership model, aligning priorities, communications, decision support, escalations, and execution across leaders, project teams, and cross-functional stakeholders.
• Drive disciplined AI governance and program routines by facilitating meetings, preparing decision-ready materials, documenting outcomes, tracking action items, and ensuring timely follow-through across governance, portfolio, implementation, and operational workstreams.
• Manage the AI portfolio lifecycle from intake through prioritization, sequencing, implementation tracking, risk management, benefits realization, and executive reporting to ensure initiatives remain mission-aligned, valuefocused,and connected to clear health and care system impact.
• Lead assigned AI initiatives from concept through adoption, applying strong program and project management practices to deliver clear scope, stakeholder alignment, implementation readiness, measurable outcomes, and sustained change across care delivery, health plan operations, clinical and administrative workflows, member experience, or system support functions.
• Translate responsible AI principles into practical operating practices that support privacy, security, compliance, bias mitigation, intellectual property protection, approved tool use, architecture alignment, implementation readiness, and responsible adoption.
• Develop clear, executive-ready program and governance materials, including project charters, status reports, policy briefs, vendor summaries, board materials, and decision records that support transparency, alignment, and accountability.
• Engage and align stakeholders across the Central Health System, including business, clinical, operational, technical, legal, compliance, health plan, and external partner groups, to build trust, shared ownership, and effective implementation of AI-enabled solutions.
• Coordinate vendor and external partner engagement by supporting demonstrations, evaluation materials, performance tracking, communications, and follow-up with delegated external partners, vendors, and peer organizations.
• Champion AI adoption and change enablement by helping teams understand, prepare for, and confidently adopt emerging AI capabilities in ways that strengthen mission delivery, responsible use, meaningful health and care system application, and long-term organizational capability.

Skills

Program management

Stakeholder management

Change management

AI literacy

Vendor coordination

PMO frameworks

Communication

Cross-functional collaboration

Education

Bachelor's Degree

Master's Degree

Tools

ServiceNow

Job description

Central Health is seeking a Sr. Program Manager, AI Initiatives to shape governance and scale AI-enabled solutions across health and care workflows.

You will translate strategy into scalable program structures, manage portfolio, and lead stakeholder relationships while partnering with AI dyad leadership.

Hybrid work environment, senior leadership exposure, and a focus on responsible AI adoption across the health system are offered.