Senior AI Platform Engineer - Remote, Impactful LLM Systems

Kinetic plc; San Mateo (CA); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Remote-first team

Medical, dental, vision insurance

20 vacation days per year

9 federal holidays off

Parental Leave

Pre‑tax 401k contribution

HSA health plans

Health Advocate

Telehealth Membership

OneMedical Account

Job summary

Kinetic plc is seeking a Senior Software Engineer for the AI Platform team to own and evolve the agent orchestration layer. You will build, deploy, and measure agents across the insurance lifecycle, with a focus on safe, scalable production systems and cost-aware tooling.

You will work closely with product and platform teams, mentor engineers, and help set technical direction for agent infrastructure while ensuring robust evaluation and governance across deployments.

Qualifications

• Bachelor's degree in CS or related field
• 6+ years of software engineering experience
• 2+ years building LLM-powered systems in production
• Strong Python on serverless (AWS preferred), plus IaC and CI/CD
• Hands-on with multi-agent systems (CrewAI, LangGraph, OpenAI Agents SDK, AWS Bedrock AgentCore)
• Built evaluation and observability for LLM systems
• Clear communicator who can explain probabilistic systems to business partners

Responsibilities

• Build and operate Kinetic's agent orchestration layer: model routing, tools, memory, permissions, and guardrails.
• Manage agents like code, with prompts, tools, and model versions shipped through CI/CD, tracked for cost and latency.
• Build MCP servers and tools giving agents secure access to Salesforce, Athena, and claims data, with PHI and PII redaction and full audit logs.
• Build the evaluation harness and rollout gates that test every change against golden datasets before it reaches production.
• Build human-in-the-loop checkpoints for critical decisions that always need a person.
• Replatform or retire the one-off AI scripts and workflows already in use.
• Set standards, review agent designs and code, and mentor engineers building agents across Kinetic.
• Evaluate when to use or not use AI, and when to buy vs. build new systems and components.

Skills

Software engineering

LLM-powered systems

Python

Serverless AWS

Infrastructure as Code

CI/CD

Multi-agent systems

Observability & tracing

Communication

Education

Bachelor's degree in Computer Science

Tools

Salesforce

Athena

LangGraph

OpenAI Agents SDK

Google ADK

AWS Bedrock AgentCore

Job description

Kinetic plc is seeking a Senior Software Engineer for the AI Platform team to own and evolve the agent orchestration layer. You will build, deploy, and measure agents across the insurance lifecycle, with a focus on safe, scalable production systems and cost-aware tooling.

You will work closely with product and platform teams, mentor engineers, and help set technical direction for agent infrastructure while ensuring robust evaluation and governance across deployments.