Senior AI Operations Product Owner - Insurance

CNA; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

CNA is seeking a senior product owner to drive operational initiatives through generative AI, connecting stakeholders with delivery teams and ensuring outputs are reliable and fit-for-purpose.

You will own the AI enablement backlog, design and test prompts, and establish a disciplined prompt lifecycle while guiding end-users.

This role requires leadership across functions to translate needs into requirements and manage change as CNA leverages AI to transform operations.

Qualifications

• Minimum five years as a Product Owner in an Operations or Underwriting environment.
• Hands-on experience with generative AI tools like Copilot and Gemini, with strong prompt writing skills.
• Solid leadership, collaboration, and conflict resolution abilities to enact change quickly.

Responsibilities

• Drive prioritization and delivery of AI use cases, translating needs into clear requirements.
• Lead cross-functional coordination for seamless technology transitions, including change management.
• Inspire cross-functional teams to constructively challenge each other and advocate for long-term decisions.

Skills

Product Owner experience

Leadership

Collaboration

Conflict resolution

Prompt writing

Tools

Copilot

Gemini

Job description

CNA is seeking a senior product owner to drive operational initiatives through generative AI, connecting stakeholders with delivery teams and ensuring outputs are reliable and fit-for-purpose.

You will own the AI enablement backlog, design and test prompts, and establish a disciplined prompt lifecycle while guiding end-users.

This role requires leadership across functions to translate needs into requirements and manage change as CNA leverages AI to transform operations.