Senior AI Leader: Scale Applied AI in Business

American Family Insurance; Boston (MA); Hybrid; USD 150,000 - 255,000; Full time

Benefits offered by this job

Health benefits

401(k)

Pension plan

Annual incentive

Paid holidays

Paid time off

Student loan repayment

Job summary

American Family Insurance in a hybrid role leads a team within Applied AI, delivering AI/ML solutions into business workflows with clear business value. The Senior Manager combines people and portfolio leadership with current technical depth, contributing to early proofs of concept and architecture guidance throughout delivery.

The role collaborates across governance, risk, security, and operations, while managing external engagements and defining success measures for adoption and operational

Qualifications

• Demonstrated experience leading data scientists, machine learning practitioners, or applied AI specialists.
• Experience delivering ML/AI solutions into production business workflows with measurable outcomes.
• Hands-on technical ability to prototype, review code, and discuss architecture.
• Ability to communicate complex concepts to executive and business audiences.
• Ability to manage a delivery portfolio across domains with stakeholder alignment.

Responsibilities

• Lead AI solution delivery with production-oriented, maintainable solutions.
• Manage portfolio demand, translate needs into clear plans and outcomes.
• Provide hands-on technical leadership in proofs of concept and architecture reviews.
• Drive value realization, adoption, and operational readiness with clear ownership and support models.
• Embed responsible AI practices and collaborate with governance, risk, security, privacy, and legal teams.
• Develop reusable AI solution patterns and lead external delivery partnerships.
• Lead people and develop talent within a high-performing team.

Skills

Data science leadership

Applied AI

Hands-on leadership

Executive communication

Cross-functional collaboration

Insurance domain knowledge

Job description

American Family Insurance in a hybrid role leads a team within Applied AI, delivering AI/ML solutions into business workflows with clear business value. The Senior Manager combines people and portfolio leadership with current technical depth, contributing to early proofs of concept and architecture guidance throughout delivery.

The role collaborates across governance, risk, security, and operations, while managing external engagements and defining success measures for adoption and operational