Senior Manager, Applied AI & ML Solutions

American Family Insurance; Madison (WI); Hybrid; USD 150,000 - 255,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Annual incentive

Paid holidays

Paid time off

Student loan repayment

Paid family leave

Job summary

American Family Insurance seeks a Senior Manager within Applied AI to lead a portfolio delivering AI/ML solutions that add business value. You will oversee architecture, code reviews, and early proofs of concept while coordinating across governance, risk, security, product, and operations teams.

The role combines people management with hands-on technical leadership, driving adoption, responsible AI practices, and continued transformation across enterprise workflows.

Qualifications

• Experience leading data scientists, ML practitioners, or applied AI teams.
• Proven track record delivering ML/AI solutions into production workflows with measurable outcomes.
• Strong ability to prototype, review code, and guide architecture and design conversations.

Responsibilities

• Lead AI solution delivery across a portfolio of projects and business domains.
• Manage portfolio demand, prioritization, sequencing, and delivery commitments.
• Provide hands-on technical leadership in proofs of concept, exploratory analysis, and code/analytical review.

Skills

Team leadership

AI/ML delivery

Hands-on leadership

Architecture & design

Vendor management

Stakeholder communication

Governance & risk awareness

Cross-functional collaboration

Job description

American Family Insurance seeks a Senior Manager within Applied AI to lead a portfolio delivering AI/ML solutions that add business value. You will oversee architecture, code reviews, and early proofs of concept while coordinating across governance, risk, security, product, and operations teams.

The role combines people management with hands-on technical leadership, driving adoption, responsible AI practices, and continued transformation across enterprise workflows.