Senior AI Engineer: Scalable Conversational Agent Platform

Visa Hunt; United States; On-site; USD 150,000 - 220,000; Full time

Benefits offered by this job

Open and transparent culture

Life insurance

Disability coverage

Paid maternity and paternity leave

Fertility Benefits

Generous vacation time

Medical, dental, and vision benefits

401k Plan with company matching

Bi-annual Podium swag drops

HQ gym with coaches and classes

Onsite HQ Utah child care center

Job summary

Podium is seeking a Senior AI Engineer to design, build, and scale an AI Agent platform that autonomously handles millions of conversations monthly across voice, SMS, and chat. You’ll own architecture, APIs, and deployment, delivering reliable end-to-end solutions with low latency.

You will collaborate with AI/ML scientists and product teams to push capabilities in real-world workflows while operating in a fast-paced environment that rewards iteration and impact.

Qualifications

• 6-10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
• 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
• Proven success designing and maintaining distributed or high-throughput systems.
• Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.
• Excellent communication skills and the ability to work effectively across teams.
• A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving.
• Ability to thrive in a fast-paced environment with shifting priorities.

Responsibilities

• Build and scale the AI Agent platform — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.
• Design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions.
• Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.
• Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.
• Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.
• Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.

Skills

Software engineering

Distributed systems

Communication skills

Problem solving

Full-stack mindset

Go/Python/Elixir

Adaptability

Tools

LangGraph

CrewAI

AutoGen

Job description

Podium is seeking a Senior AI Engineer to design, build, and scale an AI Agent platform that autonomously handles millions of conversations monthly across voice, SMS, and chat. You’ll own architecture, APIs, and deployment, delivering reliable end-to-end solutions with low latency.

You will collaborate with AI/ML scientists and product teams to push capabilities in real-world workflows while operating in a fast-paced environment that rewards iteration and impact.