Applied AI Engineer for Patient Experience & Onboarding

Bask Health; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Bask Health is seeking an Applied AI Engineer, Patient Experience to build intelligent, reliable AI-powered features across patient-facing apps. You will work with large language models, model APIs, retrieval systems, and backend services to improve onboarding, questionnaires, and ongoing patient interactions.

Collaborate with product managers, frontend and backend engineers, and senior AI engineers, turning requirements into production features while upholding privacy, safety, and clinical

Qualifications

• 3+ years of professional software engineering with AI or ML focus.
• Experience building/ deploying production software.
• Strong programming in TypeScript, JavaScript, Python.
• Experience integrating third-party APIs into production apps.
• Familiar with LLMs and generative AI capabilities.
• Hands-on experience developing AI-powered features.
• Understanding of prompt engineering and structured outputs.
• Experience with model APIs and LLM integration patterns.
• Experience backend services and REST APIs.
• Knowledge of asynchronous programming and external service integrations.
• Familiar with relational databases and data models.
• Ability to write maintainable, well-tested production code.
• Clear written and verbal communication skills.

Responsibilities

• Build AI-powered features across Bask Health's patient-facing apps.
• Integrate large language models into patient workflows and services.
• Develop AI-assisted onboarding and account-related experiences.
• Implement information retrieval and knowledge-grounded responses.
• Develop backend services and APIs supporting patient-facing AI.
• Collaborate with frontend engineers to integrate AI capabilities.
• Implement prompts, outputs, and model interaction logic.
• Establish safeguards and privacy-conscious AI behavior.
• Write automated tests and monitor AI features.

Skills

TypeScript

JavaScript

Python

LLM integration

APIs

Cloud deployment

Testing

Debugging

Team collaboration

Problem solving

Tools

Cursor

Claude Code

OpenAI API

Job description

Bask Health is seeking an Applied AI Engineer, Patient Experience to build intelligent, reliable AI-powered features across patient-facing apps. You will work with large language models, model APIs, retrieval systems, and backend services to improve onboarding, questionnaires, and ongoing patient interactions.

Collaborate with product managers, frontend and backend engineers, and senior AI engineers, turning requirements into production features while upholding privacy, safety, and clinical