Senior AI Enablement Programs Lead

United States Digital Space LLC; United States; Hybrid; USD 95,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits

Region-specific benefits

Job summary

Databricks is seeking a Senior Customer Enablement Program Manager to design and launch new learning experiences that upskill and activate users globally. You will lead end-to-end programs from pilot to scale, applying an AI-first mindset while centering the human experience.

You will partner with Learning & Enablement, Operations, regional teams, and GTM functions to define initiatives for developers and database admins, track performance with data, and scale impact across the world.

Qualifications

• 6+ years of technical program management and stakeholder management experience in an enterprise technology company.
• Experience designing and launching new programs or pilots from zero to one, with the ability to navigate ambiguity and work independently with minimal direction.
• Experience in Big Data, AI, data science, or equivalent enterprise technologies preferred.
• Ability to develop compelling stories based on data and motivate stakeholders and leaders to action.
• Experience creating scalable and simple processes and resources that are adopted by cross-functional teams.
• Experience working in or with product and go-to-market teams, such as professional services, customer success, marketing, sales.
• Strong communications and presentation skills.

Responsibilities

• Build and launch new learning programs end-to-end in close partnership with teams across Learning & Enablement, Operations, Regional Business and GTM - Marketing, Sales and Field Engineering.
• Design and scale innovative learning programs within Databricks Free Edition, turning the platform into a world-class entry point for Learner growth and User adoption globally.
• Define learning initiatives for emerging technical audiences, such as App Developers and Database Admins, in close partnership with Product, Content Development, and Regional Program Managers to design, pilot, and scale learning programs globally.
• Track program performance and drive accountability through data-driven reporting and actionable insights

Skills

Technical program management

Stakeholder management

AI & data science

Product/go-to-market collaboration

Strong communications

Job description

Databricks is seeking a Senior Customer Enablement Program Manager to design and launch new learning experiences that upskill and activate users globally. You will lead end-to-end programs from pilot to scale, applying an AI-first mindset while centering the human experience.

You will partner with Learning & Enablement, Operations, regional teams, and GTM functions to define initiatives for developers and database admins, track performance with data, and scale impact across the world.