Senior AI-Driven Operations Analyst

Morgan & Morgan, P.A.; Chicago (IL); On-site; USD 100,000 - 140,000; Full time

Job summary

Morgan & Morgan, P.A. is seeking a Sr. Business Analyst to join our Strategy & Operations team. You will identify opportunities to streamline operations through AI, automation, and intelligent workflows, partnering with leaders to eliminate manual work and improve decision-making.

You will build AI-powered workflows, analyze high volumes of data, and design dashboards to drive efficiency across the firm. Strong analytical skills and a builder’s mindset are essential for success in this role.

Qualifications

• 3–6 years of experience in business operations, analytics, or a related field.
• Hands-on experience with Claude/Claude Code, GPT, or comparable AI platforms.
• Proficiency with SQL and Python.
• Experience with Power BI, Salesforce/Litify, Redshift, or comparable reporting/CRM platforms.
• Strong analytical and problem-solving skills with focus on process improvement and measurable business outcomes.
• Ability to manage multiple projects in a fast-paced environment.
• Excellent written and verbal communication skills.
• Bachelor’s degree or equivalent practical experience in Business, CS, STEM, or related field.

Responsibilities

• Partner with leadership to identify, prioritize, and implement AI-driven process improvements.
• Design, build, and maintain AI-powered workflows using Claude Code, Codet, and similar tools.
• Collaborate with engineering to design document review and information extraction workflows that leverage LLMs and process automations.
• Build automations that connect internal systems, move and reconcile data, and reduce manual labor.
• Write, test, and continuously improve prompts and AI workflows to ensure reliable, high-quality output.
• Package successful automations into reusable tools across multiple teams.
• Design, build, and maintain dashboards and operational reporting using Power BI, Superset, Salesforce/Litify, and Excel.
• Write SQL queries against Redshift to extract, transform, and analyze operational data.
• Monitor the performance of deployed automations and continuously improve reliability and business impact.
• Stay current on emerging AI capabilities and proactively recommend new opportunities to improve operations.

Skills

AI platforms

SQL

Python

Power BI

Salesforce/Litify

Analytical skills

Project management

Communication

Redshift

Education

Bachelor’s degree (Business/CS/STEM)

Tools

Claude Code

GPT

Job description

Morgan & Morgan, P.A. is seeking a Sr. Business Analyst to join our Strategy & Operations team. You will identify opportunities to streamline operations through AI, automation, and intelligent workflows, partnering with leaders to eliminate manual work and improve decision-making.

You will build AI-powered workflows, analyze high volumes of data, and design dashboards to drive efficiency across the firm. Strong analytical skills and a builder’s mindset are essential for success in this role.