Senior AI Compute Hardware Repair Engineer

Oracle; Abilene (TX); On-site; USD 52,000 - 132,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) with company match

Paid time off

Job summary

Oracle is seeking a Hardware Systems Engineer to diagnose, test, repair, and validate next-generation AI compute hardware for OCI. You will support rapid repairs and improve reliability across the repair ecosystem, interfacing with Development, Manufacturing, and Quality teams.

Work includes advanced failure analysis on NVIDIA and AMD compute hardware, functional validation of Compute Trays, and contributing to repair procedures for future AI platforms.

Responsibilities

• Diagnose, troubleshoot, repair, and validate NVIDIA, AMD, and future-generation AI compute hardware, including Compute Trays (CTs), utilizing standardized repair and validation processes.
• Execute functional validation using dedicated CDU test infrastructure to ensure repaired hardware meets manufacturing and operational quality standards before returning to production.
• Perform advanced hardware failure analysis, root cause investigation, and engineering observation reporting to improve product reliability, diagnosability, and repair effectiveness.
• Partner with Development, Manufacturing, Supply Chain, Quality, and Global Product Engineering to investigate systemic hardware issues and implement corrective actions.
• Serve as the primary technical resource during coolant leak events, coordinating with field technicians to assess hardware condition, support containment activities, and document engineering observations.
• Participate in new product introductions (NPI) and future platform readiness activities, helping develop repair procedures, validation processes, and operational standards for next-generation AI platforms.
• Provide technical support through the Global Operations Technical Support ticket queue, assisting with complex hardware issues and remote troubleshooting across Go Big repair centers.
• Support launch activities for new Go Big repair centers, including knowledge transfer, technician training, operational readiness, and travel to domestic or international sites as business needs require.
• Participate in weekend coverage and on-call rotations to support critical business operations and high-priority customer events.

Job description

Oracle is seeking a Hardware Systems Engineer to diagnose, test, repair, and validate next-generation AI compute hardware for OCI. You will support rapid repairs and improve reliability across the repair ecosystem, interfacing with Development, Manufacturing, and Quality teams.

Work includes advanced failure analysis on NVIDIA and AMD compute hardware, functional validation of Compute Trays, and contributing to repair procedures for future AI platforms.