Senior AI & Agents Engineering Lead

GoodRx, Inc.; San Francisco (CA); Hybrid; USD 226,000 - 361,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Equity grants

Unlimited vacation

Paid holidays

Sick leave

Parental leave

Job summary

GoodRx is seeking a Sr. Engineering Manager, AI and Agents, to lead and scale AI engineering teams across multiple use-case pods and a shared platform.

You will translate product priorities into technical roadmaps and ensure delivery of scalable, reliable LLM-based services, with strong focus on governance and security. This role requires 12+ years in software engineering, 3+ years of leadership, deep fluency in LLM architectures, and a proven ability to ship production AI systems while

Qualifications

• 12+ years of software engineering experience, including AI/ML or GenAI in production.
• 3+ years managing or leading engineers and engineering teams.
• Deep fluency with LLM application architecture: RAG, agents and tool use, prompt engineering, fine-tuning trade-offs, evaluation methods, and MLOps/LLMOps.
• Hands-on experience shipping and operating production AI services, including APIs, orchestration, cloud infrastructure, cost and latency optimization, and monitoring at scale.
• Track record of building and leading high-performing engineering teams in a matrixed organization.
• Experience designing evaluation and behavioral measurement for AI systems and using results to gate releases and inform decisions.
• Bachelor’s degree in CS or related field; advanced degree a plus.

Responsibilities

• Lead, hire, develop, and scale AI engineering teams and technical leaders.
• Own delivery and engineering quality for LLM-based systems from architecture through production operation.
• Guide development and operation of the CoE’s shared AI platform and reusable AI capabilities.
• Partner with Product, Architecture, and business leaders to translate priorities into technical plans and balance capacity across teams.
• Establish engineering practices across planning, reviews, on-call, and incident management; manage cross-team dependencies and risks.
• Ensure launches meet governance standards; collaborate with Legal, Compliance, and Security to implement guardrails.
• Develop and scale engineering standards, playbooks, and knowledge-sharing practices.
• Maintain technical leadership and delivery while navigating cross-cutting challenges.

Skills

Software engineering

Leadership

LLM/GenAI architecture

MLOps/LLMOps

Production AI services

Communication

Education

Bachelor's degree in computer science or related technical field

Tools

APIs

Cloud infrastructure

Job description

GoodRx is seeking a Sr. Engineering Manager, AI and Agents, to lead and scale AI engineering teams across multiple use-case pods and a shared platform.

You will translate product priorities into technical roadmaps and ensure delivery of scalable, reliable LLM-based services, with strong focus on governance and security. This role requires 12+ years in software engineering, 3+ years of leadership, deep fluency in LLM architectures, and a proven ability to ship production AI systems while