Senior Agile Delivery Coach

Randstad Digital Americas; Washington (District of Columbia); Presencial; USD 96 000 - 110 000; Tempo integral

Resumo da oferta

Randstad Digital Americas is seeking a Senior Agile Delivery Coach to drive execution across the Fleet delivery ecosystem. You will partner with release trains, product teams, and engineers to instill disciplined cadences, backlogs, and predictable value delivery in a regulated enterprise setting.

The role emphasizes hands‑on coaching, operational acumen, and mentoring of Scrum Masters and delivery leads, with periodic travel along the Northeast corridor for PI planning and key sessions.

Qualificações

• Agile coaching and delivery leadership in complex enterprise environments.
• 4+ years in IT/software, ops tech, or enterprise systems engineering.
• Strong command of Scrum, Kanban, SAFe, and hybrid frameworks.
• Proficiency with Jira Software and Confluence; Jira Align for program rollups.
• Active SAFe certification or equivalent credentials.

Responsabilidades

• Coach Scrum Masters, Product Owners, and cross‑functional teams to mature agile practices.
• Facilitate PI planning, System Demos, Inspect & Adapt, and cross‑team syncs.
• Identify and remove delivery bottlenecks and impediments for better flow.
• Coach backlog health, user stories, and capacity-based forecasting.
• Map and monitor interdependencies across teams and partners to protect milestones.
• Promote best practices in Jira, Confluence, and Jira Align; track delivery metrics.
• Mentor Scrum Masters and delivery leads to continuous improvement.

Conhecimentos

agile coaching

Agile

Confluence

Jira

Jira Align

Scrum

software development

SPC

agility

Communication

Coordination

leadership

pragmatic

proactive

collaborative

credibility

acceptance criteria

architecture

backlog management

continuous improvement

conflict-resolution

ARTs

cycle time

Agile Delivery

Facilitation Skills

forecasting

health assessments

infrastructure

Kanban

Hygiene

Coaching

Mentorship

mentoring

metrics

throughput

operating model

operational acumen

Performance Metrics

SAFe Scrum

strategic leadership

Flow Optimization

Tooling

User Story

virtual team

Formação académica

Bachelor's degree

Ferramentas

Jira

Confluence

Jira Align

Descrição da oferta de emprego

Job Summary

The Senior Agile Delivery Coach serves as the hands-on operational and execution coach across the Fleet delivery ecosystem, partnering directly with active release trains, product teams, engineering squads, and operational stakeholders to instill sustainable agility on the ground. Operating as the delivery counterpart to strategic leadership, this practitioner translates enterprise operating model principles into disciplined execution cadences, clear backlog structures, proactive dependency tracking, and predictable value delivery. The ideal candidate blends pragmatic agile coaching with strong operational acumen to eliminate delivery friction, improve team flow, and uplift agile maturity across complex, highly regulated enterprise systems.

location: Washington, Washington, D.C.

job type: Contract

salary: $70 - 80 per hour

work hours: 9am to 5pm

education: Bachelors

Responsibilities

• Operational & Team Delivery Coaching: Partner directly with Scrum Masters, Product Owners, and cross-functional technical teams to mature agile practices, refine team cadences, and improve delivery predictability and flow.
• Release Train & Cadence Facilitation: Facilitate key program- and team-level ceremonies-including Program Increment (PI) planning sessions, System Demos, Inspect & Adapt workshops, and cross-team synchronization forums.
• Flow Optimization & Impediment Removal: Track and analyze delivery flow across teams, proactively identifying delivery bottlenecks, process friction, and technical impediments, and driving swift resolution with team leads.
• Backlog Health & User Story Refinement: Coach Product Owners and teams on disciplined backlog management, user story decomposition, acceptance criteria definition, and realistic capacity-based forecasting in hybrid environments.
• Cross-Team Dependency Coordination: Map and monitor operational interdependencies across engineering, operations technology, infrastructure, and third-party delivery partners to protect committed delivery milestones.
• Tooling Hygiene & Performance Metrics: Drive consistent best practices across Jira Software, Confluence, and Jira Align, establishing meaningful delivery metrics (e.g., velocity, cycle time, throughput, say/do ratios) to guide continuous improvement.
• Continuous Improvement & Mentorship: Cultivate a collaborative, high-trust delivery culture through targeted retrospectives, agile health assessments, and hands‑on mentoring of Scrum Masters and delivery leads.

Qualifications

• Agile Coaching Experience: 6+ years of hands‑on agile coaching and delivery leadership experience guiding multi‑team programs, Agile Release Trains (ARTs), and technical squads in complex enterprise environments.
• Technical & Delivery Background: 4+ years of prior experience working directly in IT, software development, operations technology, or enterprise systems engineering, establishing technical credibility with engineering and architecture peers.
• Pragmatic Framework Expertise: Strong, practical command of Scrum, Kanban, SAFe, and hybrid Waterfall-to-Agile frameworks, with the ability to balance framework theory with real‑world operational constraints.
• Enterprise Tooling Proficiency: Advanced, hands‑on proficiency with Jira Software and Confluence for sprint- and release-level tracking, along with experience using Jira Align for program-level rollups and dependency tracking.
• Certifications: Active SAFe certification (such as SAFe Practice Consultant [SPC], SAFe Release Train Engineer [RTE], or SAFe Scrum Master [SSM]) or equivalent recognized credentials (e.g., ICAgile, PSM/CSM).
• Communication & Facilitation Skills: Exceptional interpersonal, conflict-resolution, and meeting-facilitation capabilities, with a proven track record of aligning technical contributors with business and operational managers.
• Working Requirements & Travel: Ability to thrive in an active, camera-on virtual team environment, with willingness to travel periodically along the Northeast corridor for quarterly PI Planning events and key working sessions.

Skills

• agile coaching
• Agile
• Confluence
• Jira
• Jira Align
• Scrum
• software development
• SPC
• agility
• Communication
• Coordination
• committed
• leadership
• pragmatic
• proactive
• proactively
• collaborative
• credibility
• acceptance criteria
• architecture
• backlog management
• continuous improvement
• conflict-resolution
• ARTs
• cycle time
• Agile Delivery
• Facilitation Skills
• forecasting
• health assessments
• infrastructure
• Kanban
• Hygiene
• Coaching
• Mentorship
• mentoring
• metrics
• throughput
• operating model
• operational acumen
• Performance Metrics
• SAFe Scrum
• strategic leadership
• Flow Optimization
• Tooling
• User Story
• virtual team

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.