Senior Agile BA for Case Management Modernization

General Dynamics Information Technology, Inc.; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Senior Business Analyst to join the Case Management Modernization program.

You will work on an agile team to modernize enterprise software used by federal courts, aligning with customer expectations and defining backlog readiness across multiple sprints. You will collaborate with Fed BAs, Product Owners, architects, and testers to ensure end-to-end alignment, drive process mapping in Visio, and produce clear narratives describing

Qualifications

• 5 to 7+ years experience in supporting the product owner and agile team, eliciting business needs, maintaining user stories in the backlog, writing and maintaining technical documentation, modeling business processes and system requirements, architecture and data
• Experience assisting with testing, by writing acceptance criteria and confirming test cases results
• BS/BA Degree or MA/MS Degree
• Excellent presentation and communication skills

Responsibilities

• Participate in all Agile Scrum ceremonies, program planning meetings, to establish and document customer journey mapping strategies for the CMM Program.
• Take ownership of the Backlog decomposition strategy and ensure consistent implementation across the product backlog.
• Work closely with the customer to ensure alignment with their expectations while ensuring strict control of Scope.
• Provide transparency throughout the backlog decomposition process using up-to-date metrics and automated dashboards.
• Provide a clear Definition of Done and Definition of Ready and ensure strict compliance across all work items.
• Ensure a healthy prioritized backlog of work items ‘ready for sprint’ (at least 4 sprints worth) for each development team.
• Proactively participate in PI planning and provide clarity on deliverables, dependencies, milestones, timelines and sequencing of tasks.
• Work closely with Fed BA’s and Product Owners to promptly resolve impediments and clarify requirements with the customer in a timely manner.
• Conduct periodic retrospectives and/or CoP meetings with BAs to collect feedback, identify areas for continual improvement and cross-train staff.
• Tirelessly pursue opportunities for streamlining and improving the efficiency of the end-to- end process as it pertains to product quality, alignment with requirements and most importantly customer satisfaction.
• Proactively identify and manage risks.
• Promptly identify and communicate mitigations plans.
• Address issues promptly and follow up diligently until they are resolved.
• Collaborate closely with the Architects, Testers, PO’s and stakeholders to ensure end-to-end alignment with the deliverables.
• Update and maintain process maps utilizing Microsoft Visio to provide visual depiction of the business process flows as well as flows at the subprocesses with two-level depth.
• Develop narratives that accompany business process flows at each level articulating the details of each activity and with the business and technical data flowing between each activity on the process flows.
• Participate in process flow mapping and analysis sessions with CMM Backlog team and Court staff.
• Capture input from stakeholders, analyze the opportunities for standardization versus required variations among Court types, unique local rules, and any other variations.
• Validate completed work items to ensure they satisfy all requirements and aspects of the definition of done and free of errors/omissions.
• Support Manual and automation testers to design appropriate test cases and test steps for thorough validation of work items.
• Maintain process flow and narratives in an easily accessible, hierarchical fashion so that an end-user can drill down a given process map at each level.

Skills

Agile ceremonies

Backlog decomposition

Requirements analysis

Stakeholder management

Process mapping

Risk management

Communication

Education

BS/BA Degree

Tools

Visio

Figma

Camunda

SharePoint

React

NodeJS

Job description

General Dynamics Information Technology, Inc. is seeking a Senior Business Analyst to join the Case Management Modernization program.

You will work on an agile team to modernize enterprise software used by federal courts, aligning with customer expectations and defining backlog readiness across multiple sprints. You will collaborate with Fed BAs, Product Owners, architects, and testers to ensure end-to-end alignment, drive process mapping in Visio, and produce clear narratives describing