Sr. Agile Business Analyst **FIGMA EXPERIENCE **

General Dynamics Information Technology; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Senior Business Analyst to join the Case Management Modernization program.

You will work on an agile team to modernize enterprise software used by federal courts, aligning with customer expectations and defining backlog readiness across multiple sprints. You will collaborate with Fed BAs, Product Owners, architects, and testers to ensure end-to-end alignment, drive process mapping in Visio, and produce clear narratives describing

Qualifications

• 5 to 7+ years experience in supporting the product owner and agile team, eliciting business needs, maintaining user stories in the backlog, writing and maintaining technical documentation, modeling business processes and system requirements, architecture and data
• Experience assisting with testing, by writing acceptance criteria and confirming test cases results
• BS/BA Degree or MA/MS Degree
• Excellent presentation and communication skills

Responsibilities

• Participate in all Agile Scrum ceremonies, program planning meetings, to establish and document customer journey mapping strategies for the CMM Program.
• Take ownership of the Backlog decomposition strategy and ensure consistent implementation across the product backlog.
• Work closely with the customer to ensure alignment with their expectations while ensuring strict control of Scope.
• Provide transparency throughout the backlog decomposition process using up-to-date metrics and automated dashboards.
• Provide a clear Definition of Done and Definition of Ready and ensure strict compliance across all work items.
• Ensure a healthy prioritized backlog of work items ‘ready for sprint’ (at least 4 sprints worth) for each development team.
• Proactively participate in PI planning and provide clarity on deliverables, dependencies, milestones, timelines and sequencing of tasks.
• Work closely with Fed BA’s and Product Owners to promptly resolve impediments and clarify requirements with the customer in a timely manner.
• Conduct periodic retrospectives and/or CoP meetings with BAs to collect feedback, identify areas for continual improvement and cross-train staff.
• Tirelessly pursue opportunities for streamlining and improving the efficiency of the end-to- end process as it pertains to product quality, alignment with requirements and most importantly customer satisfaction.
• Proactively identify and manage risks.
• Promptly identify and communicate mitigations plans.
• Address issues promptly and follow up diligently until they are resolved.
• Collaborate closely with the Architects, Testers, PO’s and stakeholders to ensure end-to-end alignment with the deliverables.
• Update and maintain process maps utilizing Microsoft Visio to provide visual depiction of the business process flows as well as flows at the subprocesses with two-level depth.
• Develop narratives that accompany business process flows at each level articulating the details of each activity and with the business and technical data flowing between each activity on the process flows.
• Participate in process flow mapping and analysis sessions with CMM Backlog team and Court staff.
• Capture input from stakeholders, analyze the opportunities for standardization versus required variations among Court types, unique local rules, and any other variations.
• Validate completed work items to ensure they satisfy all requirements and aspects of the definition of done and free of errors/omissions.
• Support Manual and automation testers to design appropriate test cases and test steps for thorough validation of work items.
• Maintain process flow and narratives in an easily accessible, hierarchical fashion so that an end-user can drill down a given process map at each level.

Skills

Agile ceremonies

Backlog decomposition

Requirements analysis

Stakeholder management

Process mapping

Risk management

Communication

Education

BS/BA Degree

Tools

Visio

Figma

Camunda

SharePoint

React

NodeJS

Job description

Senior Business Analyst

The Case Management Modernization (CMM) Program is an initiative to support the Administrative Office of the US Courts (AO) develop a modern cloud-based solution to support all federal courts across the United States which are grouped into three types namely, Appellate, District, and Bankruptcy. This modernized case management system will eventually replace the current Case Management and Electronic Case Filing (CM/ECF) system.

The Sr Business Analyst will work as part of an agile development team to build and support the modernization of enterprise-class software applications.

RESPONSIBILITIES:

• Participate in all Agile Scrum ceremonies, program planning meetings, to establish and document customer journey mapping strategies for the CMM Program.

• Take ownership of the Backlog decomposition strategy and ensure consistent implementation across the product backlog.

• Work closely with the customer to ensure alignment with their expectations while ensuring strict control of Scope.

• Provide transparency throughout the backlog decomposition process using up-to-date metrics and automated dashboards.

• Provide a clear Definition of Done and Definition of Ready and ensure strict compliance across all work items.

• Ensure a healthy prioritized backlog of work items ‘ready for sprint’ (at least 4 sprints worth) for each development team.

• Proactively participate in PI planning and provide clarity on deliverables, dependencies, milestones, timelines and sequencing of tasks.

• Work closely with Fed BA’s and Product Owners to promptly resolve impediments and clarify requirements with the customer in a timely manner.

• Conduct periodic retrospectives and/or CoP meetings with BAs to collect feedback, identify areas for continual improvement and cross-train staff.

• Tirelessly pursue opportunities for streamlining and improving the efficiency of the end-to- end process as it pertains to product quality, alignment with requirements and most importantly customer satisfaction.

• Proactively identify and manage risks.

• Promptly identify and communicate mitigations plans.

• Address issues promptly and follow up diligently until they are resolved.

• Collaborate closely with the Architects, Testers, PO’s and stakeholders to ensure end-to-end alignment with the deliverables.

• Update and maintain process maps utilizing Microsoft Visio to provide visual depiction of the business process flows as well as flows at the subprocesses with two-level depth.
• Develop narratives that accompany business process flows at each level articulating the details of each activity and with the business and technical data flowing between each activity on the process flows.
• Participate in process flow mapping and analysis sessions with CMM Backlog team and Court staff.
• Capture input from stakeholders, analyze the opportunities for standardization versus required variations among Court types, unique local rules, and any other variations.
• Validate completed work items to ensure they satisfy all requirements and aspects of the definition of done and free of errors/omissions.
• Support Manual and automation testers to design appropriate test cases and test steps for thorough validation of work items.
• Maintain process flow and narratives in an easily accessible, hierarchical fashion so that an end-user can drill down a given process map at each level.

REQUIRED EXPERIENCE

• Experience supporting multiple teams and ensuring the overall objective is met.

• Experience analyzing, decomposing and documenting detailed requirements (including but not limited to consulting with product owners, customers, key stakeholders, or end users).

• Experience developing requirements into technical user stories with clearly documented Definition of Done and acceptance criteria.

• Experience assisting the Product Owner or Team lead in defining the product scope, vision, and roadmap.

• Experience providing system analysis and subject matter expertise on issues and bugs.

• Experience conducting business process analysis, workflow analysis and business process re-engineering.

• Experience designing new cloud-based IT solutions for integration and deployment with active legacy applications.

• Experience supporting green field application development projects.

• Experience supporting tech stacks which include React, NodeJS preferred.

• Experience supporting the implementation of COTS solutions (such as Cammunda, Flowable, MS Bookings and SharePoint embedded or other document processing tools) and is a plus.

• Experience providing technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.

• Experience with business process re-engineering.

• Experience delivering technical briefings and hosting meetings to diverse audiences.

• Strong technical background and experience working with Solutions Architects and senior development team members.

• Hands on experiencewith progressive elaboration of highly technical epics and stories.

• Experience supporting the implementation of resilient, a zero down time web application.

• Experience supporting the implementation of MicroService architecture & event driven patterns

• Experience designing complex state managed system

• Experience designing workflow system

• Experience with Visio

• Experience with Figma

• Experience designing rule-based component driven UI functionality.

• Experience designing complex external facing system with proper authentication.

• Strong understanding of latest UI frameworks and libraries

• Good to have FedRAMP experience

QUALIFICATIONS:

• 5 to 7+ years experience in supporting the product owner and agile team, eliciting business needs, maintaining user stories in the backlog, writing and maintaining technical documentation, modeling business processes and system requirements, architecture and data

• Experience assisting with testing, by writing acceptance criteria and confirming test cases results

• Experience with producing relevant and current requirements, sizing user stories correctly, and removing roadblocks prior to sprints starts

• BS/BA Degree or MA/MS Degree.

COMMUNICATION & ORGANIZATIONAL

• Excellent presentation and communication (oral and written) skills.

• Consultant mindset with the ability to work with high level customer stakeholders and build excellent customer relationship.

• Experience identifying and applying industry tools, solutions, methods best practices, and emerging technologies.

• Strong analytical skills and problem-solving skills with the ability to formulate and communicate recommendations for improvement.

• Demonstrated ability to work effectively, independently, and as part of a team.