Senior Agile BA - Case Management Modernization (Remote)

General Dynamics Information Technology; United States; On-site; USD 84,000 - 114,000; Full time

Job summary

General Dynamics Information Technology is seeking a Senior Business Analyst to join the Case Management Modernization (CMM) program supporting the Administrative Office of the US Courts. You will operate within an agile team to design, develop and support a cloud-based solution for federal courts nationwide, documenting customer journeys and transforming requirements into actionable user stories.

You will own backlog decomposition, collaborate with Fed BAs and Product Owners, ensure scope

Qualifications

• 5 to 7+ years experience in supporting the product owner and agile team.
• Experience developing requirements into technical user stories with clearly documented Definition of Done and acceptance criteria.

Responsibilities

• Participate in all Agile Scrum ceremonies, program planning meetings, to establish and document customer journey mapping strategies for the CMM Program.
• Take ownership of the Backlog decomposition strategy and ensure consistent implementation across the product backlog.
• Work closely with the customer to ensure alignment with their expectations while ensuring strict control of Scope.
• Provide transparency throughout the backlog decomposition process using up-to-date metrics and automated dashboards.
• Provide a clear Definition of Done and Definition of Ready and ensure strict compliance across all work items.
• Ensure a healthy prioritized backlog of work items ‘ready for sprint’ (at least 4 sprints worth) for each development team.
• Proactively participate in PI planning and provide clarity on deliverables, dependencies, milestones, timelines and sequencing of tasks.
• Work closely with Fed BA’s and Product Owners to promptly resolve impediments and clarify requirements with the customer in a timely manner.
• Conduct periodic retrospectives and/or CoP meetings with BAs to collect feedback, identify areas for continual improvement and cross-train staff.
• Tirelessly pursue opportunities for streamlining and improving the efficiency of the end-to- end process as it pertains to product quality, alignment with requirements and most importantly customer satisfaction.
• Proactively identify and manage risks.
• Promptly identify and communicate mitigations plans.
• Address issues promptly and follow up diligently until they are resolved.
• Collaborate closely with the Architects, Testers, PO’s and stakeholders to ensure end-to-end alignment with the deliverables.
• Update and maintain process maps utilizing Microsoft Visio to provide visual depiction of the business process flows as well as flows at the subprocesses with two-level depth.
• Develop narratives that accompany business process flows at each level articulating the details of each activity and with the business and technical data flowing between each activity on the process flows.
• Participate in process flow mapping and analysis sessions with CMM Backlog team and Court staff.
• Capture input from stakeholders, analyze the opportunities for standardization versus required variations among Court types, unique local rules, and any other variations.
• Validate completed work items to ensure they satisfy all requirements and aspects of the definition of done and free of errors/omissions.
• Support Manual and automation testers to design appropriate test cases and test steps for thorough validation of work items.
• Maintain process flow and narratives in an easily accessible, hierarchical fashion so that an end-user can drill down a given process map at each level.

Skills

Agile Methodology

Data Analysis

Functional Requirements

Education

BS/BA Degree

Tools

React

NodeJS

Cammunda

Flowable

MS Bookings

SharePoint

Job description

General Dynamics Information Technology is seeking a Senior Business Analyst to join the Case Management Modernization (CMM) program supporting the Administrative Office of the US Courts. You will operate within an agile team to design, develop and support a cloud-based solution for federal courts nationwide, documenting customer journeys and transforming requirements into actionable user stories.

You will own backlog decomposition, collaborate with Fed BAs and Product Owners, ensure scope