Senior Affordable Housing Community Manager

Socket.dev; Waterloo (IA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid Time Off

Bonus plan

Job summary

The Annex Management Group is seeking a Senior Community Manager for our Affordable portfolio to lead property management support, deliver exceptional resident experiences, and ensure compliance with housing laws.

This role reports to the Director of Operations and involves managing a team, driving KPIs like occupancy and budget adherence, and maintaining property health and safety standards in a fast-paced office environment.

Qualifications

• Property management experience required.
• Affordable Housing experience required.
• 2-3 years previous management experience required.
• Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives.
• Strong work ethic with demonstrated desire to learn and grow with a growing company.
• Ambitious individual for this fun and entrepreneurial working environment.
• Ability to work independently and successfully execute multiple assignments.
• Must be a proficient communicator and listener.
• Must have basic knowledge of accounting and budgeting.
• Ability to work on multiple projects simultaneously with frequent interruptions.
• Must have a valid U.S. driver’s license.

Responsibilities

• Provide excellent experiences for our internal team, residents, vendors, community partners, investors, and owners.
• Provide onboarding support for all new employees.
• Provide ongoing training support for properties within the portfolio.
• Provide relief management that consists of all community manager responsibilities.
• Excellent execution of community resident services that positively impact their lives.
• Execute best in class curb appeal and property appearance standards.
• Achieve above average resident survey results.
• Manage the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Adhere to LIHTC program requirements including qualifying households, annual recertifications, state agency and investor reporting and property specific requirements.
• Managing property team members to ensure adherence to company policies and standard operating procedures.
• Successful and accurate documentation of all internal and external reporting.
• Process daily accounting functions related to financial management, accounts receivable and accounts payable.
• Maintain the property to required health and safety guidelines.
• Other duties as assigned.

Skills

Property management

Affordable housing

Team management

Communication

Budgeting

Independent work

Customer service

Time management

Driver's license

Education

High School Diploma or GED

Tools

MS Office

Social media

Job description

The Annex Management Group is seeking a Senior Community Manager for our Affordable portfolio to lead property management support, deliver exceptional resident experiences, and ensure compliance with housing laws.

This role reports to the Director of Operations and involves managing a team, driving KPIs like occupancy and budget adherence, and maintaining property health and safety standards in a fast-paced office environment.