Senior Aerospace Support Engineer – Hybrid

RTX; Windsor Locks (CT); Hybrid; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation days

401(k) plan

Tuition reimbursement

Student Loan Repayment

Job summary

Collins Aerospace is seeking a Customer Support Engineer in a hybrid role located at Windsor Locks, CT. You will investigate complex product issues, lead hardware investigations, analyze field data, and work with engineers, suppliers, and customers to identify effective solutions.

The role requires a STEM degree with 5+ years of experience or an advanced degree with 3+ years, plus strong analytical and communication skills to support aerospace systems and field operations.

Qualifications

• Requires a degree in Science, Technology, Engineering or Mathematics (STEM) with 5+ years' experience, or an advanced degree with 3+ years.
• Strong analytical and problem-solving abilities to investigate complex technical issues.
• Excellent communication to engage technicians through leadership and to executive leadership.

Responsibilities

• Gather and analyze field reliability data and present findings to stakeholders.
• Lead and coordinate hardware investigations across teams.
• Collaborate with engineering, suppliers, MRO and operators to resolve technical issues.

Skills

Analytical skills

Excellent communication

Education

STEM degree

Advanced degree with 3+ years

Tools

Electrical systems knowledge

MRO coordination

Job description

Collins Aerospace is seeking a Customer Support Engineer in a hybrid role located at Windsor Locks, CT. You will investigate complex product issues, lead hardware investigations, analyze field data, and work with engineers, suppliers, and customers to identify effective solutions.

The role requires a STEM degree with 5+ years of experience or an advanced degree with 3+ years, plus strong analytical and communication skills to support aerospace systems and field operations.