Senior Advisor, Product Line Management, Maintenance & Managed Services

Ladders; United States; Remote; USD 177,000 - 282,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) with company matching

Employee Stock Purchase Program

Employee Assistance Program (EAP) and

Paid holidays

Paid sick leave and vacation

Job summary

Ladders is seeking a Senior Advisor, Product Line Management, Maintenance & Managed Services to shape the strategy and commercial performance of a maintenance and managed services portfolio within the telecom hardware sector.

You will partner across product, operations, and commercial teams to translate market needs into portfolio priorities, manage complex P&Ls for recurring revenue, and lead service launches from business case to launch.

Qualifications

• Bachelor's degree or equivalent in Engineering, Business Administration or related field is required.
• Experience leading service portfolios in telecom, hardware or managed services.
• Strong ability to build and interpret P&Ls and financial drivers.

Responsibilities

• Own the services portfolio strategy and commercial performance.
• Build detailed P&Ls for complex service opportunities.
• Track portfolio‑level P&L performance and provide analysis.
• Connect financial decisions to broader business outlook.
• Translate market signals into portfolio requirements and investment recommendations.
• Lead new service introduction activities from business case to launch.
• Partner across functions to enhance service delivery.

Skills

10+ years telecom experience

P&L management

Cross-functional leadership

Financial analysis

Service portfolio strategy

Pre-sales / deal strategy

Education

Bachelor's degree in Engineering, Business Administration, or equivalent

Job description

For our client, we are seeking a Senior Advisor, Product Line Management, Maintenance & Managed Services to join the team of a leader in the Telecommunications & Hardware space.

This role will shape the strategy and commercial performance of a portfolio focused on maintenance and managed services. You will partner across product, operations, and commercial teams to translate market needs into portfolio priorities, investment decisions, and service launches. The position combines strategic portfolio leadership with hands‑on financial analysis, including building and tracking complex P&Ls to support recurring‑revenue growth and stronger business outcomes.

Location: Remote

Compensation: $176,500 – $281,900 annually

Responsibilities

• Own the services portfolio strategy and commercial performance
• Build detailed P&Ls for complex service opportunities
• Track portfolio‑level P&L performance and provide analysis
• Connect financial decisions to broader business outlook
• Translate market signals into portfolio requirements and investment recommendations
• Lead new service introduction activities from business case to launch
• Partner across functions to enhance service delivery

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or equivalent experience
• 10+ years of experience in telecommunications, technical support, managed services, product management, or service portfolio leadership
• Deep understanding of maintenance, technical support and managed operations
• Strong command of recurring‑revenue economics and P&L management
• Experience in customer‑facing pre‑sales and deal strategy in B2B technology
• Proven ability to build complex P&Ls and interpret financial drivers
• Demonstrated leadership in cross‑functional initiatives and high‑stakes decisions

Benefits

• Comprehensive medical, dental, and vision plans
• 401(K) with company matching and an Employee Stock Purchase Program
• Employee Assistance Program (EAP) and paid holidays
• Paid sick leave and vacation time
• Compliance with Paid Family Leave and other leaves of absence

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.