Senior Advisor, Infrastructure & IT Operations (Top Secret)

Revolutional, LLC; Washington; On-site; USD 190,000 - 225,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

STD/LTD and life insurance

401(k) company matching

Paid holidays and PTO

Job summary

Revolutional is seeking a Senior Advisor, Infrastructure & IT Operations to lead enterprise IT across a federal environment in Washington, DC. This role demands strategic guidance, executive communication, and hands-on modernization across cloud, networking, and security domains.

The ideal candidate will possess a Top Secret clearance with SCI eligibility, 15+ years of enterprise IT experience, and 8+ years in leadership roles, driving mission-critical outcomes with accountability and integrity.

Qualifications

• Active Top Secret clearance with SCI eligibility; U.S. citizenship required.
• 15+ years of progressive enterprise IT experience.
• 8+ years in technical or operational leadership roles.
• Bachelor’s degree in a relevant discipline, or equivalent professional experience.

Responsibilities

• Serve as a trusted technical and operational advisor to senior government and program leaders, translating mission priorities into actionable roadmaps.
• Champion innovative approaches to infrastructure, operations, and service delivery, piloting new technologies and processes.
• Lead infrastructure modernization, cloud, continuity of operations, and disaster recovery initiatives.
• Evaluate network and infrastructure designs, challenge assumptions, and guide enterprise-scale solutions.
• Strengthen ITIL-aligned service management using ServiceNow and monitoring platforms.
• Provide executive reporting on performance, risk, and modernization priorities.
• Mentor technical leaders and strengthen accountability across the program.

Skills

Leadership

Enterprise IT experience

Clearance knowledge

Strategic planning

Stakeholder management

Education

Bachelor's degree in a relevant discipline

Master’s degree (preferred)

Tools

ServiceNow

Citrix

Azure Government

AWS GovCloud

Job description

Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes.

We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.

Title: Senior Advisor, Infrastructure & IT Operations

Location: Washington, D.C. - On-site support required based on customer and mission needs

Terms: Full-time

Salary: 190k - 225k DOE

Clearance: Active Top Secret clearance required; with SCI eligibility

Travel: 10%

Position Description

Revolutional has a fantastic opportunity for an innovative and experienced leader to join our mission-critical team in DC. As Senior Advisor, Infrastructure and IT Operations , you’ll provide senior strategic, operational, and technical guidance across a large-scale federal IT environment that underpins U.S. diplomatic and national security operations worldwide, with the latitude to bring bold, forward-looking ideas to a program our customer depends on every day.

You’ll serve as a trusted partner to program and government leaders, translating customer vision and mission priorities into technology roadmaps and executable improvements across networking, infrastructure, cloud, cybersecurity, and service operations. The ideal candidate is an experienced enterprise IT leader who is just as comfortable driving executive conversations as solving complex technical problems, someone who treats innovation and continuous improvement as core to the job, not an afterthought.

What You’ll Do

• Serve as a trusted technical and operational advisor to senior government and program leaders…translating strategic vision and mission priorities into technical options, requirements, and decision-ready roadmaps.
• Champion innovative, forward-looking approaches to infrastructure, operations, and service delivery…piloting emerging technologies and process improvements that strengthen mission outcomes and reinforce the customer’s confidence in Revolutional as a long-term partner.
• Lead infrastructure modernization, cloud, workplace technology, continuity of operations, and disaster recovery initiatives that keep the program ahead of mission demands.
• Evaluate network and infrastructure designs, challenge technical assumptions, and guide teams toward sustainable, enterprise-scale solutions.
• Strengthen ITIL-aligned service management using ServiceNow, monitoring platforms, and operational data to identify systemic issues, evaluate performance from the customer’s perspective, and drive continuous improvement.
• Serve as a senior escalation resource during significant outages or complex cross-functional issues, and provide executive reporting on performance, risk, and modernization priorities.
• Mentor technical leaders and strengthen accountability, collaboration, and operational ownership across the program.

What You Bring (Required Qualifications)

• Active Top Secret clearance with SCI eligibility; U.S. citizenship required.
• Bachelor’s degree in a relevant discipline, or equivalent professional experience.
• 15+ years of progressive enterprise IT experience.
• 8+ years in technical or operational leadership roles.

Preferred Qualifications (Differentiators)

• Master’s degree in computer science or another technically related field.
• History of introducing innovative technical or process improvements in a mission‑critical or highly regulated environment, with measurable impact on performance, resilience, or customer confidence.
• Experience supporting the Department of State, Department of Defense (War), Department of Homeland Security, or another national‑security customer, particularly in classified environments.
• Broad technical range across cloud, applications, cybersecurity, identity, messaging, endpoints, or service desk operations, beyond core networking and infrastructure depth.
• Hands‑on experience with platforms such as ServiceNow, Citrix, Microsoft enterprise platforms, Azure Government, or AWS GovCloud.
• Track record leading infrastructure modernization, service transformation, continuity of operations, disaster recovery, or 24×7/high-availability operations.
• Experience leading multidisciplinary teams and coordinating services across technical domains and organizations.
• Experience scaling or growing cleared technical organizations while maintaining operational continuity and service quality.
• Experience supporting federal program transitions, recompetes, solution development, or technical oral presentations.
• Advanced IT service‑management or process‑improvement certification, such as ITIL 4 Managing Professional or Practice Manager, an ITIL Version 5 qualification beyond Foundation, or Lean Six Sigma Green Belt or higher.
• Other relevant certifications may include PMP, CISM, CISSP, CCNP, CCNA, ServiceNow, Azure, or AWS.

___________________________________________________________________________________________________________

Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include:

• Recognized as a Top 20 “Best Place to Work in Virginia”
• Recipient of Department of Labor’s HireVets Gold Medallion
• Great Place to Work Certification for five years running
• A Virginia Chamber of Commerce Fantastic 50 company
• A Northern Virginia Technology Council Tech 100 company
• Inc. 5000 list of fastest growing companies for eleven years
• Two-time SBA SBIR Tibbett’s Award winner
• Virginia Values Veterans (V3) Certification

We recognize that every bit of our success is the result of our teams of hard‑working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family‑focused culture, and a dynamic, productive work environment, we offer all full‑time employees a variety of benefits including, but not limited to

• Traditional and HSA- eligible medical insurance plans
• 100% employer‑paid dental and vision insurance options
• 100% employer‑sponsored STD, LTD, and life insurance
• 5% 401(k) company matching
• Flexible‑schedules and teleworking options
• Paid holidays and PTO Accrual Plans
• Paid Parental Leave
• Professional development and career growth opportunities
• Team and company‑wide events, recognition, and appreciation– and so much more!

Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional_does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans.To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact [e-mail]._

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