Senior Adobe CJA Analytics & Journey Designer

Ernst & Young Oman; Grand Rapids (MI); Hybrid; USD 103,000 - 188,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension/401(k) plans

Generous time off

Job summary

EY is seeking a Senior Adobe CJA Developer to design, develop, and implement analytics solutions that enhance marketing performance. You will lead analytics projects, collaborate with cross-functional teams, and mentor junior members while delivering client-focused insights.

The role emphasizes data visualization, CJA configuration, and effective communication of complex results. A hybrid travel-friendly setup supports client engagements and delivery across various platforms.

Qualifications

• Bachelor's degree required (4-year degree).
• Typically 2–4 years relevant experience.
• Proven experience with Adobe Customer Journey Analytics or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.
• Experience in marketing analytics, customer experience, or related fields.
• Ability to support business development opportunities throughout the sales lifecycle.
• Proficiency in Adobe CJA configuration and implementation.
• Familiarity with data analysis tools (e.g., SQL, Python, R) and data visualization software (Tableau, Power BI).
• Regular travel may be required to meet with clients and stakeholders.

Responsibilities

• Design and develop analytics solutions using Adobe CJA to provide insights into customer behavior and marketing performance.
• Collaborate with cross-functional teams to gather requirements and define project scope and objectives.
• Implement data collection strategies and ensure data integrity across marketing channels.
• Analyze data to identify trends and opportunities for optimization in marketing strategies.
• Create and maintain dashboards and reports that communicate insights to stakeholders.
• Provide thought leadership on best practices in data analytics and customer journey mapping.
• Mentor junior team members and foster collaboration.
• Collaborate with clients to gather and analyze requirements ensuring final product meets needs.
• Design and develop user interfaces that are functional and enhance user experience.
• Write clean, maintainable code and create specifications that support business objectives.

Skills

Adobe CJA

Analytics

Data visualization

SQL

Python

R

Tableau

Power BI

Client relations

Agile

Education

Bachelor's degree (4-year)

Tools

Tableau

Power BI

SQL

Python

R

Job description

EY is seeking a Senior Adobe CJA Developer to design, develop, and implement analytics solutions that enhance marketing performance. You will lead analytics projects, collaborate with cross-functional teams, and mentor junior members while delivering client-focused insights.

The role emphasizes data visualization, CJA configuration, and effective communication of complex results. A hybrid travel-friendly setup supports client engagements and delivery across various platforms.